It comes down to the convenience factor.
If in a pinch and no one carries your specific rotor or you have to go to the next town over, pay to have them turned.
If its a common vehicle and parts are easily accessible, get a new rotor if the damage has been done.
Like others have said, most places will give you a funny look if you ask to turn a rotor. My local oil dump, Orielly's, brake lathe is covered in a layer of dust and serves as a storage bench. I wouldn't trust them to turn a rotor if needed as I'm sure most of the kids behind the counter wouldn't know how to use the machine.
If in a pinch and no one carries your specific rotor or you have to go to the next town over, pay to have them turned.
If its a common vehicle and parts are easily accessible, get a new rotor if the damage has been done.
Like others have said, most places will give you a funny look if you ask to turn a rotor. My local oil dump, Orielly's, brake lathe is covered in a layer of dust and serves as a storage bench. I wouldn't trust them to turn a rotor if needed as I'm sure most of the kids behind the counter wouldn't know how to use the machine.