Originally Posted By: SatinSilver
Originally Posted By: shDK
All with great result..except 1 brand...Castrol . Castrol is probertly the most available oil brand here in Denmark where I live.
Bought some Castrol Edge 10w30 EP at Walmart back in March of this year. Put in the Matrix about a month ago. The dealer did the oil change. I checked the level after they did it and noticed the color was dark and had an odor to it liked used motor oil. I asked the dealer to return the remaining quart left in the jug. I noticed what was left over dark and appeared like used oil. I contacted Castrol about it and they were very concerned about my statements. They sent me a huge plastic Ziplock, prepaid usps shipping label and five coupons for Castrol oil etc. I didn't ask those by the way so that was nice of them. All I had to do was put the jug in a box. The best box I could find was a Valvoline SynPower box to put it in. They will have a lab analyze it, so the matter is still in process.
I was tempted to pour some in a container and have it analyzed myself but there was only about half a quart in the jug since the dealer overfilled a bit.
After 700 miles I noticed the car burned a half a quart of oil. Production date of oil was 2016. If the oil was tampered with it could have been used oil returned at WM or even the dealer could have put used oil in the jug/car.
Car did run fine but I just changed it out for peace of mind.
It is a good lesson to check the oil bottles carefully before we buy them. A couple of weeks ago, was at Walmart looking at the oil, I noticed there was Mobil 1 TDT 5W-40 gallon jug that was oozing oil at the base of the oil cap. Now, leaking and oozing new oil is one thing, but, it caught my eye because the oil looked DIRTY. Looking closely at the cap, I could see the tabs were all broken off. Took off the cap to check, sure enough, foil seal was gone and the oil was PITCH BLACK.
I went and found the gentleman working there, and told him about it. His reaction was one of AGAIN, he said there had been one the week before.
Now, we are told to bring back our used oil to Walmart to recycle, but, it is not suppose to end up on the shelf and be sold again.
Was it an Walmart employee that mixed up the returned used oil that was suppose to be recycled and put it back on the shelf by mistake? Or was it someone who bought the oil, changed their oil, and returned it to the customer service for a refund, and the Walmart employee didn't catch it?
Either way, used oil shouldn't be on the shelf.
Lesson is, check the bottles when we buy oil, folks!