I'm not going to classify this as a rant, because I knew better. So I'm just sharing this as one of those stories where I shake my head....
My wife's Rav4 needs brakes. I wanted to get it done this weekend, so instead of ordering Centric pads and rotors from Rock Auto like I usually do, I decided to stop by on my way from work Friday night and pick their up rotors and pads. Their Duralast brake products seem to be pretty well reviewed, and Harbor Freight was having a parking lot sale next door. So I figured two birds, one stone...
Round 1: I tell the guy - 2009 Toyota Rav4, V6, AWD. He proceeds to tell me that unless my Rav4 was built in Mexico, I don't have AWD. Fair enough, he was correct on that. I have 4 wheel drive. He sends me on my way with rotors and pads. I get home and double check the part numbers before I start tearing stuff down because the pads look odd. Turns out they are for a Volvo. And the rotors are for a 4 Runner.
Round 2: I write the correct parts numbers on a sheet of paper, which I promptly forget on my desk in a rush to get my son to his Saturday AM Lacrosse game. I walk in the door, it's the same guy. I figure there is no way he can screw it up twice so I tell him he gave me the wrong parts. He pokes around in the computer and produces new pads. I get them home and they don't match the numbers I had written down. They are for a 2nd generation Rav4. Aargh!
Round 3: I'm walking in their door after work tonight with part numbers in hand. Here's hoping third try is a charm.
I know I've read stories on here about similar things. And I get that the guys behind the counter are typically just there to punch stuff in the computer and then go find whatever part the computer tells them to get. Because of that I usually do write my part numbers down, but I didn't do that this time and it turned out to bite me. Sometimes you just gotta laugh, and this is one of those times. It's definitely back to Rock Auto for me from now on....
My wife's Rav4 needs brakes. I wanted to get it done this weekend, so instead of ordering Centric pads and rotors from Rock Auto like I usually do, I decided to stop by on my way from work Friday night and pick their up rotors and pads. Their Duralast brake products seem to be pretty well reviewed, and Harbor Freight was having a parking lot sale next door. So I figured two birds, one stone...
Round 1: I tell the guy - 2009 Toyota Rav4, V6, AWD. He proceeds to tell me that unless my Rav4 was built in Mexico, I don't have AWD. Fair enough, he was correct on that. I have 4 wheel drive. He sends me on my way with rotors and pads. I get home and double check the part numbers before I start tearing stuff down because the pads look odd. Turns out they are for a Volvo. And the rotors are for a 4 Runner.
Round 2: I write the correct parts numbers on a sheet of paper, which I promptly forget on my desk in a rush to get my son to his Saturday AM Lacrosse game. I walk in the door, it's the same guy. I figure there is no way he can screw it up twice so I tell him he gave me the wrong parts. He pokes around in the computer and produces new pads. I get them home and they don't match the numbers I had written down. They are for a 2nd generation Rav4. Aargh!
Round 3: I'm walking in their door after work tonight with part numbers in hand. Here's hoping third try is a charm.
I know I've read stories on here about similar things. And I get that the guys behind the counter are typically just there to punch stuff in the computer and then go find whatever part the computer tells them to get. Because of that I usually do write my part numbers down, but I didn't do that this time and it turned out to bite me. Sometimes you just gotta laugh, and this is one of those times. It's definitely back to Rock Auto for me from now on....