I think the oil filter forum is appropriate for this question... the question being what should I do...
I bought a Ford Racing Performance Parts FL820S oil filter from eBay member mustangsunlimited. $18.95 shipped. Actually a decent price for this filter. First one came in a bubble envelope, box damaged and two dents in the dome end. I emailed them, told them I don't use damaged filters and they offered to refund me $5. I said no thanks, refund or a replacement. They sent me a replacement. It arrived dented and poorly packaged as well. I cut the first one open, because it even rattled when you shook it. Pics attached. In one picture you may notice the bent leaf spring. The second filter has a small dent in the dome, and an impact mark. The dent is by my index finger. (Kind of hard to see) What should I do here? This is getting out of hand over a stupid oil filter.
I bought a Ford Racing Performance Parts FL820S oil filter from eBay member mustangsunlimited. $18.95 shipped. Actually a decent price for this filter. First one came in a bubble envelope, box damaged and two dents in the dome end. I emailed them, told them I don't use damaged filters and they offered to refund me $5. I said no thanks, refund or a replacement. They sent me a replacement. It arrived dented and poorly packaged as well. I cut the first one open, because it even rattled when you shook it. Pics attached. In one picture you may notice the bent leaf spring. The second filter has a small dent in the dome, and an impact mark. The dent is by my index finger. (Kind of hard to see) What should I do here? This is getting out of hand over a stupid oil filter.