Originally Posted By: spasm3
Originally Posted By: Clevy
If I ever found out my men accepted money from a customer I would fire them immediately.
Why? If they did such a good job and the customer is that overjoyed with the work, why would you be upset if the customer gave them a few bucks?
I have done this several times, once on a roof job, and when a concrete delivery driver helped me by putting on boots and directing the chute a few times, i gave him a $20.
Because I am a professional and I pay my men very well already.
I've given a quote to the customer and that's what I expect to be paid,and from that I pay my men.
My customers and my men should not even speak to be honest,it's not professional and if my men will take money behind my back then there is no telling what they will do when I'm not looking therefore they don't belong on my crew or site.
If the customer wants to buy lunch or beer on Fridays I'm fine with that,as long as its only a couple each.
It's not ok to start throwing money around,I pay my men very well,every second Friday without fail,they WILL NOT accept money from a customer.
If the customer is so happy with their performance they can tell all their friends and give me a glowing referral.