Originally Posted By: greenaccord02
Originally Posted By: SuperDave456
I think what you pay for at NAPA is people behind the counter who really know their stuff. At least where I am the people at Auto Zone and Advanced are teenagers there to have a weekend job.
Hit the nail on the head. I only buy sales at AAP and AZ. I've had good luck with the guys at O'reilly's and Car Quest is on par with Napa as far as service goes IMO. Prices are higher there though. My local Napa is a LubroMoly dealer as well as a bunch of other stuff. Everybody there is professional, well grooomed, and very knowledgable. The manager is a great guy too. It's rare to go in an autoparts store and be able to talk about oil specifications and application beyond "synthetic makes your seals leak, 0W-anything will make your engine explode."
Funny thing, I finally found a store that has Amsoil on the shelf - it's a Chevron station down the street from my house owned by a bunch of russians. Weird.
Once again, not bashing Napa, but I can't say I've has the same experience as far as knowledgeable counter staff. Here the staffs are interchangeable, the same pimple faced teenagers that stock the shelves at AZ go to work for Napa for the same cruddy 6.00 an hour. Do you really thank that you're going to find an amateur tibologist for that kind of pay wage? I don't expect the parts guys at any of these stores to know more about the majority of what I shop for than I do. That may sound arrogant, but I tend to over analyze minute bits of arcane automotive trivia that I pick up off of this forum and others like it.
It may be different in other parts of the country, but I don't feel comfortable paying forty bucks for the same Mexican made waterpump that I can get for twenty dollars at Advance just to glean insight from the guys at the counter that tell me that there's only really one manufacturer in the US of oil filters and they make all the Purolators, Baldwins, Wixes and Champions and paint them differently. Or that Bendix brakes are made by GM and that I should flush my engine once a year and that diesel fuel makes the best engine detail you can get. No thanks ...