Originally Posted By: jeepman3071
Originally Posted By: SEMI_287
Sounds like a cop out to me.
+1
Really easy to change product numbers every so often and make slight changes to a tool to consider it a new model. The fact that they didn't offer you any kind of discount on a new comparable tool really shows their true colors.
I always thought of Snap-On as over-priced junk and this confirms that theory.
I wouldn't take his single experience as gospel... SO replaced a set of electronics pliers for me that were no longer made as well. I called, told them the problem and they found a close pair and asked if I was okay with that.
They are expensive, but some of their hardline tools are great in my opinion. Worth the premium... well that's up to the individual. Personally I haven't have any issues with warranties as a DIY'er. Even got replacement drawers for my dad's old KRA box... he's since retired as a mechanic/owner.
Same with SK, bought a bunch of new sockets... some of them were [censored] and they warrantied them. It did take a while though.
Originally Posted By: SEMI_287
Sounds like a cop out to me.
+1
Really easy to change product numbers every so often and make slight changes to a tool to consider it a new model. The fact that they didn't offer you any kind of discount on a new comparable tool really shows their true colors.
I always thought of Snap-On as over-priced junk and this confirms that theory.
I wouldn't take his single experience as gospel... SO replaced a set of electronics pliers for me that were no longer made as well. I called, told them the problem and they found a close pair and asked if I was okay with that.
They are expensive, but some of their hardline tools are great in my opinion. Worth the premium... well that's up to the individual. Personally I haven't have any issues with warranties as a DIY'er. Even got replacement drawers for my dad's old KRA box... he's since retired as a mechanic/owner.
Same with SK, bought a bunch of new sockets... some of them were [censored] and they warrantied them. It did take a while though.