Back in 2007 I was considering a GTI with the DSG. Over on VWVortex.com there was a thread concerning service of the DSG unit. Several people reported that they had gone to their dealer and requested a DSG service at the recommended 40,000 mile interval and they had been told no service was required.
Just for giggles, I called the three dealers in the Louisville, KY area(a 50 mile radius). In each case I asked for the service department. Once I was connected I asked how much it cost to service the DSG in a new Golf GTI. Here were the results of my informal survey:
AAAA Volkswagen, called on 2/28/07- "The newer transmissions are sealed and don't need service. Everything is done through the computer." Huh?
BBBB Volkswagen, called on 3/1/07- The first person in service who picked up asked me what a DSG was(uh-oh). I was transferred to a second person who stated that there was "no recommended service" for the DSG. [
CCCC Volkswagen, called on 3/1/07- "The service costs $339 and is performed every 40,000 miles." Ding! Ding! Ding! We have a winner!!!
Other VWVortex members conducted similar surveys and a 33% knowledge rate was-if anything-a bit on the high side.
I wound up buying a 2007 Mazdaspeed3...