Why does it seem the norm these days with companies is to produce a quality product, gain a reputation for producing quality products, then either resting on their laurels, or purposely cutting corners to reduce the quality of the products? This doesn't seem to be restricted to only the auto industry either. We all know that companies like Honda and Toyota have done this to a certain extent. While they still produce decent vehicles, most people would agree their quality has dropped off some compared to the vehicles they've produced in the past. This also seems to be taking place in the restaurant sector as well. It used to be that IHOP had excellent food. Lately, I find their quality is just not there anymore. Their portions have shrank, and the quality of the food just isn't very good anymore. It seems to me like a company would want to avoid this as it takes a lot less time to destroy a good rep than it does to build it up. What is going on with all of this stuff?