My 2020 Chevy Silverado RST developed a transmission shudder last week. I called the dealership and they asked how many miles I had on the truck. Told them 52k. Oh, you needed to do a 45k transmission service. Do that and it'll be okay, and the service will be $850. WAIT A MINUTE!!! The 45k interval is for severe service. My truck has never been in severe service and none of the severe service parameters laid out in the owner's manual apply to my truck. I've hauled a small enclosed trailer 400 miles roundtrip, and had the 4WD engaged probably three times in the three years I've had it.
Chevrolet rant
- Thread starter rainman49
- Start date
They are trying to push you until you are out of warranty. Do not drive the truck past warranty until they fix it.
Going rate for a transmission service should not exceed $400.00. Ask for a written quote before the service. Should be interesting.
8L90E?
That is a dealer issue, not a chevy one.
Does "severe" fall under the stop and go city driving, short trips, etc? Not necessarily hauling heavy loads.
@rainman49 I would absolutely let the dealer service the trans much sooner than later. Get everything documented now, who you talk to, what they say, time of call etc. Heck, if you live in a state with single-party consent, get a digital voice recorder and record the phone calls from speakerphone.
GM is fully aware of their trasmission issues, and as stated earlier, would like to push you past your warranty period.
Sidenote.....was talking to a friend with a similar issue, we were hearing from a slightly unreliable source so take it for what it's worth, but do these transmissions have their issues with the fluid type, and or converter problems from the fluid? Was the fluid formulation changed during the model run?
@rainman49 I would absolutely let the dealer service the trans much sooner than later. Get everything documented now, who you talk to, what they say, time of call etc. Heck, if you live in a state with single-party consent, get a digital voice recorder and record the phone calls from speakerphone.
GM is fully aware of their trasmission issues, and as stated earlier, would like to push you past your warranty period.
Sidenote.....was talking to a friend with a similar issue, we were hearing from a slightly unreliable source so take it for what it's worth, but do these transmissions have their issues with the fluid type, and or converter problems from the fluid? Was the fluid formulation changed during the model run?
If it's a 8L90E, Any dealer is going to want to flush all the old fluid out before doing any diagnostics.
Yeee Hawww Chevy playing games again
You can buy new and not have anything but oil changes for the first 100,000 miles if one desires. New vehciles are bttter than they ever have been.
Nothing personal-it's a lot easier to nurse a beater in your part of the country than out West.
Just a little perspective.
You can be on roads out here with no cell service for a 100plus miles-and never pass another car.
Doesn't towing count as severe service? No matter how little.
If you haven't already told them, don't.
If you haven't already told them, don't.
Dealer does not over-rule manufacturer. If you are within the requirements on the owners manual then there is absolutely no ground for them to stand on to deny warranty claims.
Ah, well,
Extortion.
I skipped around watching 2 minutes of this LONG video. Might be a big help for anyone here wanting to DIY a fluid change on one of these.
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Does chevy not subscribe to the lifetime fill mo?
I wouldnt use that particular dealer
I wouldnt use that particular dealer
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