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Nissan exhaust system warranty ( new car) #4532009
10/02/17 11:10 AM
10/02/17 11:10 AM
Joined: May 2009
Posts: 12,283
N.H, U.S.A.
ARCOgraphite Offline OP
ARCOgraphite  Offline OP
Joined: May 2009
Posts: 12,283
N.H, U.S.A.
Brought the rogue to the Dealer within the 3 yr/36mon bumper-bumper with what could be a heat shield rattle (or hangar crack). It sound like a Kazooo symphony or a sick oboe. at about 2000-2200 rpm.

Dealer #1 at 31K miles for various maintenance, said they fixed it but did not put the repair on the RO. They did NOT fix it at all.

Later I went to selling dealer (#2) at 35K miles. (BTW, I give them some good $$$ RO like tire alignment, mount and balance, repair heater box etc, trans lube.) He took a look at the ODO and said NO. and showed me the door.

Question is: what is the new car exhaust warranty? I'll have to re-read the booklet but skimming a pDF online I didn't see anything excluded in the bumper to bumper. And this is not an ex pipie or muffler issue but a failure of a bracket or shield. I wasnt invited under the car at dealer #1.

May be ill just forget Nissan and go to Skips Custom exhaust and have him weld it up. Ill get pix when I get under there. My back is acting badly and I couldnt crawl under the car last month.
They didn't fix my frozen calipers either. Both fronts at 30K miles 2.5 year, destroyed the rotors on the INSIDE Surface.
Nice job Nissan and also NOT Covered.


2014 Nissan Rogue S CVT, OC#10 47272mi-QSUD10W30+5w20 Toughguard Filter; '17 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532019
10/02/17 11:31 AM
10/02/17 11:31 AM
Joined: Apr 2010
Posts: 4,559
Storrs, Connecticut
jeepman3071 Offline
jeepman3071  Offline
Joined: Apr 2010
Posts: 4,559
Storrs, Connecticut
Were you within the 3 year period? Does the warranty have a certain mileage limit?



2000 Jeep Cherokee 4.0L (181k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (36k) - Castrol Edge Euro 0w40, MANN HU816X
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532041
10/02/17 12:13 PM
10/02/17 12:13 PM
Joined: Nov 2016
Posts: 1,283
WI
HoosierJeeper Offline
HoosierJeeper  Offline
Joined: Nov 2016
Posts: 1,283
WI
If it's a 2014 it could past the 3 year limit if it were put into service in 2013 or 2014.

Doesn't sounds like good service anyway. Exhaust might be covered under the Federal Emissions warranty. 8/80k I think it is.


15 Jeep KL Limited V6: Formula Shell 5W20
07 LR3 SE V8: Maxlife 5W30
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96 Jeep XJ Country: STP HM 5W30 (winter)
Re: Nissan exhaust system warranty ( new car) [Re: jeepman3071] #4532046
10/02/17 12:22 PM
10/02/17 12:22 PM
Joined: May 2009
Posts: 12,283
N.H, U.S.A.
ARCOgraphite Offline OP
ARCOgraphite  Offline OP
Joined: May 2009
Posts: 12,283
N.H, U.S.A.
Originally Posted By: jeepman3071
Were you within the 3 year period? Does the warranty have a certain mileage limit?

Ill be out of the 3 year the end of this November though I did buy a seemingly worthless 5/60 bumper to bumper from a third party (just to get out of the finance office Hades) Dealer didn't even give me a written contract (though its on the bill of sale)

The Noise Sounds like its between the first and second cat. Maybe they are just blowing me off to see if I will call Nissan and see whats what. I usally fight more, but Ive had a personal loss in the family and I'm out of gas for a fight right now. Sort of in some mellow funk Que Sera Sera "whatever" mode.

Last edited by ARCOgraphite; 10/02/17 12:26 PM.

2014 Nissan Rogue S CVT, OC#10 47272mi-QSUD10W30+5w20 Toughguard Filter; '17 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532057
10/02/17 12:36 PM
10/02/17 12:36 PM
Joined: Apr 2010
Posts: 13,537
Chicago, IL
dparm Offline
dparm  Offline
Joined: Apr 2010
Posts: 13,537
Chicago, IL
It's 3 years from the date of in-service (when you bought the car). As Hoosier said, a MY2015 could have been sold as early as September 2014 meaning you are now out of warranty.

The 8/80 warranty is for emissions system components, such as the cat converter and O2 sensors. I don't believe exhaust tubing after the cats is covered.


2017 Chevrolet Corvette Grand Sport
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532066
10/02/17 12:43 PM
10/02/17 12:43 PM
Joined: Aug 2003
Posts: 11,014
Buffalo, NY
JTK Offline
JTK  Offline
Joined: Aug 2003
Posts: 11,014
Buffalo, NY
Squeaks, rattles and noises are a tough one unless the dealer service department can pinpoint it to an obvious component failure that they can easily atleast recoup their costs on. The Fed emissions thing on the catalytic converters probably only covers if the thing totally falls apart or throws a "catalyst inefficiency" code. I'm sure a dealer could finagle the paperwork and just replace the cats for you under this warranty, but it would take some sweet talking to just the right service adviser.

I had a similar thing with a 1998 K1500 pickup years ago. Seemed to be coming from inside the muffler. A GM dealer ordered and replaced a full cat-back OEM exhaust system for me and the noise went away. It did take 2 visits for this issue though. I was just under 36K miles at the time, but the truck was under 2yrs old at the time.

Last edited by JTK; 10/02/17 12:44 PM.

2017 Ram 1500 4x4, 3.6L. 2016 Nissan Quest SV (Babe magnet IV)
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532068
10/02/17 12:45 PM
10/02/17 12:45 PM
Joined: Feb 2013
Posts: 11,100
Phoenix, AZ
Nick1994 Offline
Nick1994  Offline
Joined: Feb 2013
Posts: 11,100
Phoenix, AZ
Take it in when it's under the extended warranty. Then it isn't on Nissan's dime and they'll be more helpful.


2015 Hyundai Sonata 2.4L 89k Motorcraft Synthetic Blend 5w30 & OEM
2000 Toyota Camry 2.2L 231k Valvoline 5w30 & Fram Ultra
1996 Jeep Cherokee 4.0L 147k Mobil 1 HM 10w40 & Fram Ultra
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532106
10/02/17 01:47 PM
10/02/17 01:47 PM
Joined: Jun 2009
Posts: 751
Hollister, CA
Sunnyinhollister Offline
Sunnyinhollister  Offline
Joined: Jun 2009
Posts: 751
Hollister, CA
I thought NVH issues were only covered for 12 months.


2017 Ram 1500 Regular Cab 4x2 5.7L 8spd
2017 Chevy Bolt
2013 Honda CR-V AWD EX-L W/Nav
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532129
10/02/17 02:42 PM
10/02/17 02:42 PM
Joined: Mar 2012
Posts: 266
MO
RhondaHonda Offline
RhondaHonda  Offline
Joined: Mar 2012
Posts: 266
MO
I'd go back to the dealer before you are over the 36k miles and ask to see underneath the car. Maybe there's collision damage to the heat shield? If you wait to have the extended warranty company do it there's probably a $50-$250 deductible per incident and it sounds like this will be less than that to repair or replace.

Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532766
10/03/17 08:04 AM
10/03/17 08:04 AM
Joined: May 2009
Posts: 12,283
N.H, U.S.A.
ARCOgraphite Offline OP
ARCOgraphite  Offline OP
Joined: May 2009
Posts: 12,283
N.H, U.S.A.
I'll let you know when I'm in the mood to tackle this again. Usually I get P.O.'d and march into the owners office. Maybe I will call Nissan next (which is typically fruitless). A heat shield falling off or catalyst/exhaust brackets being cracked are a safety issue; quite more than a simple annoyance.
Poking around the Wed, I see Nissan has been plagued with this for ages and has multiple TSB on Multiple vehicles.
I m so happy Nissan could care less if their new cars are running around sounding like a piece of garbage - Or its just the Ne'er do well service writer at my selling dealer.


2014 Nissan Rogue S CVT, OC#10 47272mi-QSUD10W30+5w20 Toughguard Filter; '17 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter
Re: Nissan exhaust system warranty ( new car) [Re: ARCOgraphite] #4532979
10/03/17 11:46 AM
10/03/17 11:46 AM
Joined: Nov 2004
Posts: 7,806
Texas
GMBoy Offline
GMBoy  Offline
Joined: Nov 2004
Posts: 7,806
Texas
Originally Posted By: ARCOgraphite
A heat shield falling off or catalyst/exhaust brackets being cracked are a safety issue; quite more than a simple annoyance.



That is NOT a safety issue at all.


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