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#4530547 - 09/30/17 07:05 PM Family owned vs dealership for oil change
RN89 Offline


Registered: 05/07/13
Posts: 132
Loc: Texas
Hello all,
What is your opinion on using a locally owned oil change shop for routine maintenance versus the dealership?
I have a few friends that use this family owned shop and have no complaints. Both of my Toyotas are currently 100% dealership maintained, but itís beome a pain to have to wait or drop off the vehicles to get an oil change.

I see the benefit of the dealer as being all they see are Toyota and theyíre familiar with them along with keeping up with the recommend service intervals. The pros to the local shop are that the oil change would be much quicker and from what Iíve heard the people are known in the area and very trustworthy, noble people.

One other thing: our 2015 Highlander is right at 60k miles. Wondering what fluids I should be changing at this point (other than oil)?

Side note: I know it would be quickest to do the oil change myself but Iím not interested..Iím in graduate school and we have a 2 year old. Iíd rather spend my free time with my wife and son smile
_________________________
2015 Toyota Highlander
2014 Toyota Tundra

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#4530553 - 09/30/17 07:15 PM Re: Family owned vs dealership for oil change [Re: RN89]
Ethan1 Offline


Registered: 12/29/14
Posts: 1632
Loc: 'murica
What does the dealership know about changing oil that an oil change shop doesn't know about changing oil?

I can assure you that the hiring requirements for dealership lube techs are NOT stringent crzy

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#4530555 - 09/30/17 07:17 PM Re: Family owned vs dealership for oil change [Re: Ethan1]
RN89 Offline


Registered: 05/07/13
Posts: 132
Loc: Texas
Haha true! Noted.
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2015 Toyota Highlander
2014 Toyota Tundra

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#4530559 - 09/30/17 07:26 PM Re: Family owned vs dealership for oil change [Re: RN89]
HoosierJeeper Offline


Registered: 11/23/16
Posts: 1276
Loc: WI
I'd prefer the independent place if you can supply your own parts/fluids. Generally, I prefer the places that it's just one or two people running it, you talk to the guy that does the work. Whenever they have receptionists etc, it's basically the dealer to me. Just a pain and you don't know who's working on your vehicle. The few independents I use, I just walk right into the garage and ask if they have minute to talk whenever I'd like to book something.
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15 Jeep KL Limited V6: Formula Shell 5W20
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#4530560 - 09/30/17 07:28 PM Re: Family owned vs dealership for oil change [Re: Ethan1]
mclasser Offline


Registered: 04/13/13
Posts: 2229
Loc: The Northeast
Originally Posted By: Ethan1
What does the dealership know about changing oil that an oil change shop doesn't know about changing oil?

I can assure you that the hiring requirements for dealership lube techs are NOT stringent crzy

But...but... I thought only genuine factory trained & authorized ASE certified technicians do oil changes at the dealer! shocked
_________________________
2018 Hyundai Elantra VE -- 3K
2013 Honda Pilot EX-L 4WD -- 55K
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#4530566 - 09/30/17 07:42 PM Re: Family owned vs dealership for oil change [Re: RN89]
Chris142 Offline


Registered: 06/05/03
Posts: 16818
Loc: Deplorable in apple valley, ca
I like to think that I do a better job than the lot boy at the dealer does when changing oil. I also make sure to use compatable fluids.
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#4530571 - 09/30/17 07:47 PM Re: Family owned vs dealership for oil change [Re: RN89]
rollinpete Offline


Registered: 03/20/17
Posts: 451
Loc: West Ma.


Side note: I know it would be quickest to do the oil change myself but Iím not interested..Iím in graduate school and we have a 2 year old. Iíd rather spend my free time with my wife and son smile [/quote]

It takes like a whole half hour to do the job right...
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Pete.
97 Ford Expl.Sport 4.0 ohv 4wd 5spddrive183k miles
Last Change;
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Fram xg8a, Fram CA8141

(Oil) Where would we be with out it.


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#4530573 - 09/30/17 07:52 PM Re: Family owned vs dealership for oil change [Re: RN89]
gathermewool Offline


Registered: 01/09/09
Posts: 5987
I really don't mean to offend anyone with this, and I can kind of understand why someone might want to have their vehicle maintained at a dealer, but...I can't help but feel like these people are suckers.

Dealers run deals, just like other chains, but overall it appears to be more expensive to maintain a vehicle at a dealer. Most local dealers now have Keurig coffee machines and some sweet magazine subscriptions in their waiting areas, but that doesn't seem to make up for the expensive maintenance and up-selling of unnecessary maintenance.

I have only ever been to the dealer for warranty work, but nearly every time I hear some poor shill paying HUNDREDS of dollars for maintenance that I can't help feel is unnecessary. While I had my previous '08 Civic in for the Takata airbag replacement I struck up a conversation with another guy waiting, who used to work for my company. A few minutes later the service writer came in and talked him into a $400 front pad replacement and rotor turning, because his pads were low. The guy seemed more of a talker than a listener, so I didn't dare tell him that I thought it was a bad idea or that he should have a local shop take a look at it. His car was past warranty and he was getting his Accords oil changed for $50, so he wasn't coming there with a coupon in hand, so...

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#4530584 - 09/30/17 08:16 PM Re: Family owned vs dealership for oil change [Re: RN89]
Pajero Offline


Registered: 05/05/12
Posts: 846
Loc: Rio Rancho, NM
Do what makes you happy. Your vehicle, your decision.

Good luck with school.


Respectfully,

Pajero
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Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
Fram Ultra/ Snorkel with Pre-filter
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#4530585 - 09/30/17 08:16 PM Re: Family owned vs dealership for oil change [Re: RN89]
Leo99 Offline


Registered: 03/30/14
Posts: 3041
Loc: NJ
You will save a lot of time doing it yourself. There is no secret knowledge dealers have. It's not that complicated.
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Without data you're just another person with an opinion. W. E. Deming

2003 Corolla 250,000 miles
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#4530602 - 09/30/17 08:37 PM Re: Family owned vs dealership for oil change [Re: rollinpete]
KzMitch Offline


Registered: 01/02/15
Posts: 374
Loc: Chicago Burbs
Originally Posted By: rollinpete


Side note: Iíd rather spend my free time with my wife and son smile


Or you could spend some free money on your wife and son.

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#4530603 - 09/30/17 08:38 PM Re: Family owned vs dealership for oil change [Re: RN89]
bigj_16 Offline


Registered: 07/03/17
Posts: 1267
Loc: Douglas County, Colorado
I would have routine service done at the dealer, until the warranty is up. If you have warranty issues, it will go much better if you had the service done at the dealer. If it is out of warranty, if you can find a reputable shop with the right experience and tools/equipment for your vehicle, I wouldn't see a problem with that.

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#4530610 - 09/30/17 08:42 PM Re: Family owned vs dealership for oil change [Re: RN89]
Bud Online   content


Registered: 06/04/02
Posts: 1717
Loc: Texas
It's your life and your money. Do what makes you happy. You don't need an excuse for doing that. There was a time I was in college, worked and was raising two kids at the same time with my wife. But I also had time to rebuild a couple of MGB's at the same time. As my kids got older they were in the garage with me learning how to change oil and filter, along with brake jobs, plug changes etc.. It was fun.
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2016 Honda Pilot EX-L with NAV.....Mobil 1 0w20 AFE and Ultra XG7317

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#4530625 - 09/30/17 08:58 PM Re: Family owned vs dealership for oil change [Re: RN89]
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
Originally Posted By: RN89
Side note: I know it would be quickest to do the oil change myself but Iím not interested..Iím in graduate school and we have a 2 year old. Iíd rather spend my free time with my wife and son smile


You'll change your mind about that after the first major damage done by the oil change person.

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#4530629 - 09/30/17 09:02 PM Re: Family owned vs dealership for oil change [Re: RN89]
Nick1994 Offline


Registered: 02/19/13
Posts: 10102
Loc: Phoenix, AZ
Originally Posted By: RN89

Side note: I know it would be quickest to do the oil change myself but Iím not interested..Iím in graduate school and we have a 2 year old. Iíd rather spend my free time with my wife and son smile


I'm not sure I understand. It's quicker to do it yourself, but you'd rather a shop take longer and you have to drive to them, then wait in the waiting room for them to do it for you, then you have less time with the family...
_________________________
2015 Hyundai Sonata 2.4L 79k PU 5w30 & OEM
2000 Toyota Camry 2.2L 228k M1 AFE 0w30 & Wix
1996 Jeep Cherokee 4.0L 146k M1 HM 10w40 & Fram Ultra

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