So many people post complaining about tickets I figured I'd buck the trend and offer a recent more positive experience.
I parked here in Seattle at a location where the only way to pay was the mobile app. I did so, then later when when I got back to my car I had a ticket. Reviewing the details, I realized that the mobile app assigned my payment to the wrong license plate #. I contested it by mail, sent them my payment invoice as evidence, got an appointment to show up at a Zoom call with a judge. Several weeks later I dialed in, less than 5 minutes with the judge and he dismissed the ticket - case closed.
So why didn't the plate numbers match? The app never asked for a plate number, somehow it got it automatically. Incidentally, my plates had been stolen about a month earlier and I already had the new plates installed, so maybe the app auto-filled with information from the state that was stale? Who knows? Those in Seattle, be careful paying for parking with this new mobile app - make sure the plate number is correct before you hit the button because it won't let you change it afterward.
I parked here in Seattle at a location where the only way to pay was the mobile app. I did so, then later when when I got back to my car I had a ticket. Reviewing the details, I realized that the mobile app assigned my payment to the wrong license plate #. I contested it by mail, sent them my payment invoice as evidence, got an appointment to show up at a Zoom call with a judge. Several weeks later I dialed in, less than 5 minutes with the judge and he dismissed the ticket - case closed.
So why didn't the plate numbers match? The app never asked for a plate number, somehow it got it automatically. Incidentally, my plates had been stolen about a month earlier and I already had the new plates installed, so maybe the app auto-filled with information from the state that was stale? Who knows? Those in Seattle, be careful paying for parking with this new mobile app - make sure the plate number is correct before you hit the button because it won't let you change it afterward.