GMpartsdirect has to be the worst business I've ever dealt with. I was doing some work on my Malibu. After taking it apart I realized I need some extra parts and one part would take 3 days locally, so I thought I could order them online and get them about as fast and maybe save a few bucks.
I ordered the parts the morning of Sept 8 and they still have not shipped. I emailed them a couple weeks ago and they replied later with some generic "7-10" business days response. Well 7-10 days is bad enough but its been much longer than 7-10 days. And they give you no info on when the parts will ship.
On top of that, I didn't save much over local list price let alone discounted price because they take on a high shipping and handling fee.
Worse, their policy is no cancellations or refunds. So I have the car all torn apart all this time and the only solution is to buy the parts locally and pay double. They are the worst online business and I'm never dealing with them again.
I ordered the parts the morning of Sept 8 and they still have not shipped. I emailed them a couple weeks ago and they replied later with some generic "7-10" business days response. Well 7-10 days is bad enough but its been much longer than 7-10 days. And they give you no info on when the parts will ship.
On top of that, I didn't save much over local list price let alone discounted price because they take on a high shipping and handling fee.
Worse, their policy is no cancellations or refunds. So I have the car all torn apart all this time and the only solution is to buy the parts locally and pay double. They are the worst online business and I'm never dealing with them again.