My 16 year-old Maytag toploading washer, model HAV2360AWW, died last Sunday and I'm hoping someone on BITOG can help me diagnose it.
It started to make a rattling or ratcheting sound during the wash cycle, almost like something flapping against sheet metal.
It made the same sound, but worse, in the rinse cycle. It did pump out the water as it should.
On the third load after the noise started, it quit during the spin cycle. There was a faint electrical burning odor.
I unplugged it and checked that the belt was on.
I don't know if the agitator ever spun freely, but I tried and it wouldn't move freely. I got it to turn a bit, with the basket moving too, and plugged it back in. It briefly tried to spin and then quit again, with a stronger burning smell.
Today, I finally had time to get it out of the laundry room and tip it over. Underneath, the big pulley turns easily without any noises. The pump turns but seems to rub against some sheet metal. The motor pulley turns smoothly, but the motor seems to tip towards the back of the machine with the front lifted. I know the motor is supposed to slide back and forth, but I don't know if should tip like this.
I haven't found any online troubleshooting topics that sound like my problem. I watched some videos about opening the cabinet, so I'll try that tomorrow.
In the meantime, does anybody have a guess about what this could be?
It started to make a rattling or ratcheting sound during the wash cycle, almost like something flapping against sheet metal.
It made the same sound, but worse, in the rinse cycle. It did pump out the water as it should.
On the third load after the noise started, it quit during the spin cycle. There was a faint electrical burning odor.
I unplugged it and checked that the belt was on.
I don't know if the agitator ever spun freely, but I tried and it wouldn't move freely. I got it to turn a bit, with the basket moving too, and plugged it back in. It briefly tried to spin and then quit again, with a stronger burning smell.
Today, I finally had time to get it out of the laundry room and tip it over. Underneath, the big pulley turns easily without any noises. The pump turns but seems to rub against some sheet metal. The motor pulley turns smoothly, but the motor seems to tip towards the back of the machine with the front lifted. I know the motor is supposed to slide back and forth, but I don't know if should tip like this.
I haven't found any online troubleshooting topics that sound like my problem. I watched some videos about opening the cabinet, so I'll try that tomorrow.
In the meantime, does anybody have a guess about what this could be?