2019 shift lever in park, yet display is showing in drive, shift lever won't move

[GON]

2019 f350 4wd just bought, truck gear shift is in park, yet display is showing truck in drive"M". Can't move the lever, can't start the truck, anyone have any knowledge on this?

 

[97prizm]

Many Ford forums are showing this as a really common issue. "
Check to see if your brake lights are working or out. It could be that or the switch on the brake pedal is broken or out of adjustment.

There should also be some instructions in the owners manual on how to override the brake interlock."

 

[Hall]

Read the thread title and wondered if it was going to be a Ford. I don't keep up with their trucks but on the cars, the shift bushing is a common failure and actually has recalls on it.

 

[dishdude]

Could the towing company have done something?

 

[Nukeman7]

The manual shift mode is engaged. You will need to install the console and use the rotary knobs center "M" button to disengage. See video.

 

[dishdude]

The manual shift mode is engaged. You will need to install the console and use the rotary knobs center "M" button to disengage. See video.

Appears to have a column shifter.

 

[JTK]

Will it remote start if so equipped?

Are the brake lights working as @97prizm suggested?

I had a problem that gave the same message with my wife's 2019 Pathfinder some months ago. It was the stop lamp switch. The 2019 pathfinder still uses a mechanical / cable actuated floor shifter, which I'm assuming the column shift on this F350 is.

 

[PimTac]

Isn’t there a small cover nearby for a override like you would see on consoles?

 

[GON]

Update, Nukeman point me in the right direction. The truck is in manual shift mode. I can shift manually using the plus minus buttons, but can't get the truck out of manual mode

 

[Nukeman7]

GON: as suggested by 97prizm, also check the brake light switch per the video below. Switch may have been damaged during the crash.

 

[GON]

Will it remote start if so equipped?

Are the brake lights working as @97prizm suggested?

I had a problem that gave the same message with my wife's 2019 Pathfinder some months ago. It was the stop lamp switch. The 2019 pathfinder still uses a mechanical / cable actuated floor shifter, which I'm assuming the column shift on this F350 is.

Further update, truck is actually in neutral but shows in gear. I think Pimtec is on to something the trans release has been used,, but the tow truck driver doesn't know so off to the ford dealer

 

[Nukeman7]

Further update, truck is actually in neutral but shows in gear. I think Pimtec is on to something the trans release has been used,, but the tow truck driver doesn't know so off to the ford dealer

This might help with your stuck shifter:

 

[GON]

Truck is on a flatbed enroute to the dealership. I think the neutral interlock switch is engaged, and reset of the switch may be the fix. The switch is on the steering column.

 

[mk378]

With no hydraulic pressure (engine not running), and not set to Park, almost any automatic will let the vehicle roll slowly as if in neutral. The only setting that acts mechanically, not relying on hydraulics, is Park.

 

[GON]

This is what is was. Found it myself.

 

[GON]

This is what is was. Found it myself.

 

[SatinSilver]

How do the passenger side doors look?

 

[mattd]

That’s what I was going to have you check @GON, it sounded exactly like the cable had come off the ship most likely done by the tow truck driver to get it to the auction

Were you able to get the truck to show the correct gear position once you hooked the cable back up?

 

[GON]

That’s what I was going to have you check @GON, it sounded exactly like the cable had come off the ship most likely done by the tow truck driver to get it to the auction

Were you able to get the truck to show the correct gear position once you hooked the cable back up?

Yes, worked flawless after cable hooked up. Wish the tow driver would have known to check. I gave the service writer a Benjamin to have someone look at the truck just for a second he gladly took the Benjamin but told me next week. So I just started looking myself. I have a flight out in a few hours, so I had to gear up this being a Friday afternoon, record heat, and nobody is going to want to help me. So I played everything conservative. But it all worked out. I drove the truck to the airport, in a Uber now to go get the rental car. Then get on the road and cancel the flight.

 

[GON]

Finally, thanks to All for your help with the this thread. I am grateful. Especially want to thank Nukeman And pimtac, their two posts helped me connect the dots in a very time constraint environment.