Originally Posted By: Scott_Tucker
I'm at a loss as to why the guy would flip out just because you are checking your oil. You would think he would be out of business if he couldn't control his anger.
Oh,that and I left him a spare
Honda crush washer for the oil drain pan too.
LOL
But that is just what he did.
I have a feeling that he IS losing other customers. His wife is the service writer, and some vague hints have been dropped.
Another thing this place did was after specifically requesting a Denso Radiator, which of course I was willing to pay much more for, was NOT installed. I asked the woman (SW) why it wasn't what they used. She basically just brushed me off and said they couldn't get that because their vendor doesn't carry them.LOL I replied politely, I really wish you would have called me first and told me that you couldn't source it, I'm OK with you using your own part brand because I know you will stand by your work, but you really need to let the customer know things like this. Not even so much as an "I'm sorry we didn't let you know". Classic. [censored]. Shop.
@clingbarger
You can run your shop anyway you want and also refuse to serve customers.
I think you'd agree, that if you don't want a paying customer looking under his hood on your property you need to post a sign that clearly states that to the customers...
don't you? Rather than coming out and
barking at one. Right?
I'm not just bashing this one place either, I have seen the same or similar [censored] from MOST of the places I have gone...
One the the biggest problems is that as soon as most places realize that you are car savvy and do some of your own work they don't want your business. Why? Because they are concerned that you might catch them pulling their underhanded [censored]. Bottom line.