Broke another MT-82

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Originally Posted By: antiqueshell
I known for a few years now that Ford is blowing off major issues with many models and of course it is the customer that is suffering. They should be ashamed, but unfortunately the greed factor has completely clouded their vision. Their quality has
plummeted in recent years and all they want to do is squeeze the last dime of profit out of the unsuspecting consumer.


Isn't it common for nearly all the car companies to stonewall on issues like this????

-Honda Variable Cylinder Management Class Action: http://www.hondaproblems.com/trends/excessive-oil-consumption/
"The original lawsuit claims Honda hid the problem from consumers. Honda denied the allegation, despite issuing a Technical Service Bulletin (TSB #11-033) in July of 2011 that quietly acknowledged the problem"

-The on-going Subaru oil consumption class action(s): http://www.torquenews.com/1084/2nd-new-oil-consumption-lawsuit-suddenly-filed-against-subaru
"This second lawsuit also claims Subaru of America has not disclosed an oil-consumption problem in “some vehicles and has refused to cover repair bills caused by an alleged engine defect.”

-And Toyota....they didn't exactly roll over and expose their soft underbelly during the unintended acceleration debacle and now they have another class action: http://newyork.legalexaminer.com/automobile-accidents/toyota-hit-with-another-class-action-lawsuit/
"The company has allegedly been aware of the issue since 2008, but has done little to warn consumers. Plaintiffs believe the vehicles should have been recalled to fix the defect or that at the very least, that the company should have offered to repair it for free, or to reimburse customers who had to repair it themselves."

GM......

Hyundai/Kia.........I don't need to go on, do I?

VERY SORRY TO HEAR YOU ARE GOING THROUGH THIS MESS BDCARDINAL.
 
Thanks for the kind words. Gonna limp it to work tomorrow without getting on it and see what they say. I kinda p'd off some people in management at work with my post about this on Facebook, so work will be interesting tomorrow. Frankly everything I said was the truth, they just don't like hearing employees upset with the product. I would post what happened to the car the when the gearbox was replaced the first time here, but that would probably get me fired. Let's just say that there is paint damage from July that has still not been repaired.
 
Forgot to mention this, the gearbox has been making a lot of noise lately even before the incident. Like loud bad bearing type noise. It has been sounding like a straight cut box you would see in a real racecar, which I wouldn't mind except this isn't my track car.
 
Something I just thought of, to actually hear whining over my Borla ATAKs, it has to be really loud. Like my exhaust is not legal at all, based purely on decibel level. Work will be interesting tomorrow.
 
Originally Posted By: bdcardinal
Something I just thought of, to actually hear whining over my Borla ATAKs, it has to be really loud. Like my exhaust is not legal at all, based purely on decibel level. Work will be interesting tomorrow.


But in this case YOU ARE A CUSTOMER, just like the next one, and they should be doing EVERYTHING to resolve the issues as
quickly, professionally, and PAINLESSLY as possible. I don't understand why they would think they can treat your case differently because you work at a Ford dealer?


It might be time for you to send a certified, return receipt requested snail mail to Ford Corporate addressed to
CEO Mark Fields.
 
Originally Posted By: antiqueshell
But in this case YOU ARE A CUSTOMER, just like the next one, and they should be doing EVERYTHING to resolve the issues as
quickly, professionally, and PAINLESSLY as possible. I don't understand why they would think they can treat your case differently because you work at a Ford dealer?


It might be time for you to send a certified, return receipt requested snail mail to Ford Corporate addressed to
CEO Mark Fields.


Because there's usually a clause in a person's hiring documentation that they can't be an embarrassment to the company in any form of social media.

Yes, he's a customer, having a customer related problem, but he's also an employee, and I bet he will be having a chat either with a boss, or an HR person.

Also, if Ford corporate gets wind of this, he might be out of a job completely.

BC.
 
Drove it into work today, 1st, 2nd, and 4th gave out. It is like there are no synchros at all on those gears. I just pulled onto the service drive, and they took care of it. I had to use 2 hands to force the shifter in 1st with the car stationary and the clutch pedal all the way down.
 
That's crazy! I just can't imagine they keep letting this happen - a widespread issue on a popular car like the mustang.

My parents lost a transmission on their 04 Wrangler with less than 100 miles. Thought it was strange to burn up a manual transmission!

It was leaking ATF. The dealer told us to drive it back up because it didn't have anything with ATF being a manual.

Surprise! Was missing an input or output seal and it was filled with ATF. Burnt it up driving it back to the dealer.
 
This is just another situation where an auto manufacturer wants to save a few dollars on each car, but ends up paying a fortune for that bad choice.

Once all those Mustangs have no warranty left, I sure hope someone creates an affordable, high quality rebuild kit for these stupid transmissions.

Most manual transmissions cars seem to work well, only a few are notoriously bad. The Mitsubishi Eclipse and SAAB 900 are the first two to come to my mind.
 
Sorry to hear about your troubles, that has to be terribly frustrating.

I guess my underpowered (my own thought) 08 GT isn't so bad after all. I really wanted a newer one with the coyote. Now that it's paid off, and hearing things like this, I think I'll hold. It seems like I recall hearing about some synchro issues in the tremec models too. Mine will grind ever so slightly going into third gear for the first few shifts when the temperatures are in the 30's. After it warms up, no problem. So they were not perfect either.

Be careful with the social media, don't want anything bad to happen.
 
This is a real drag to hear. Extremely frustrating to be having problems like this with a brand new car, especially a car that's such a great package in most ways. Like others have said, no excuse for catastrophic transmission failures in what should have been a proven and reliable design.

One way or another I hope the problems are taken care of, and I really hope everything turned out OK at work today..
 
Our transmission tech drove it, and of course he didn't find anything wrong. My service driver drove it and when he shifted from 1st to 2nd in the middle of an intersection it locked him out of any gear. He freaked out and slammed it into 2nd heard grinding.

My General Manager was going to drive it, totally trust him, and he told me he read everything I wrote and was impressed at my tone and how I explained the problem and gave a real solution to the issue. A lot of the managers like me because I tend to give them real answers instead of what we think they want to hear.

Going to most likely order it tomorrow, ships from Manteca, CA so 2 business days out.

FWIW my Nissan Versa loaner car is a letdown.
 
Driving a Versa is probably slower than a newer Mustang with no gears! Jetstar, i had a 2007 GT and I couldnt believe how fast it was with "only" 300 hp. 0-60 in 5 seconds flat.
 
Originally Posted By: artificialist
This is just another situation where an auto manufacturer wants to save a few dollars on each car, but ends up paying a fortune for that bad choice.

Once all those Mustangs have no warranty left, I sure hope someone creates an affordable, high quality rebuild kit for these stupid transmissions.

Most manual transmissions cars seem to work well, only a few are notoriously bad. The Mitsubishi Eclipse and SAAB 900 are the first two to come to my mind.


In the late 80s when American Motors was partially owned by Peugeot, the Wranglers and Cherokees ended up with Peugeot manual transmissions. They were garbage!
 
Sorry to hear of your troubles, bd. I, too, am a dyed-in-the-wool Ford fan, but they no longer make ANYTHING I would buy other than the Mustang...maybe...and now hearing of this issue I wouldn't even do that.

If I absolutely HAD to buy a new car tomorrow, it would be a Charger or a Challenger.
 
Just finished the cost cap paperwork for repairing the assembly in the vehicle versus replacing it. Obviously there has to be metal floating around so I included every bearing in the case as well as all components associated with 1st, 2nd, 3rd, and 4th gears. Ended up being $300 cheaper on the parts end to repair, but the extra labor will put it over the top. Just waiting to hear from Ford what to do for certain before I order.
 
Originally Posted By: bdcardinal
Just finished the cost cap paperwork for repairing the assembly in the vehicle versus replacing it. Obviously there has to be metal floating around so I included every bearing in the case as well as all components associated with 1st, 2nd, 3rd, and 4th gears. Ended up being $300 cheaper on the parts end to repair, but the extra labor will put it over the top. Just waiting to hear from Ford what to do for certain before I order.


This make me curious. I wonder where the replacement parts are made?

Does anybody know what the real root cause of these failures are?
Clutch?
Tolerancing, materials (i.e. metallurgy), assy quality or method, or just a bad design? Factory choice of lubricant?
Is it possible that a good trans guy could build one that works?
 
bdcardinal,
sorry to hear about the troubles with your new car... that has to be BEYOND frustrating.
 
Originally Posted By: JetStar
This make me curious. I wonder where the replacement parts are made?

Does anybody know what the real root cause of these failures are?
Clutch?
Tolerancing, materials (i.e. metallurgy), assy quality or method, or just a bad design? Factory choice of lubricant?
Is it possible that a good trans guy could build one that works?


There are people that make "built" ones, but if I go through the trouble of doing a "built" one I will just order a bolt in Tremec that is stronger out of the box than this thing ever will be.

Here is the seal that wasn't installed at the factory on the unit that is in the car now, if you want to know where the parts come from.


This is the "Quality Control" label on the unit that is in the car. User "Tob" on SVTPerformance pointed out the following about that picture.



"Copius porosity is all I see in that casting. Right next to the QC sticker. My God that is embarrassing. China is doing a lousy job with a hand grinder and an aluminum disc trying to clean that up. That casting does not meet the same standards that domestic Tier One suppliers are held to. Ford needs to cut manufacturing costs elsewhere and include contractual provisions with their suppliers that mandate production being done in regions with the capacity to meet a higher standard. The fact that the Getrag's QC is failing bolsters the argument to produce this transmission elsewhere or to find a supplier that can do a better job. Tremec is getting far better quality out of Mexico than Getrag is getting out of China. "
 
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