So I have a friend I service all his cars for him. He has this 2013 Santa fe with the 2.0T. He hasn't been great with the oil changes on this thing before I started taking care of it. I've done the last 2 OC on it. The fist one I did, didn't check the dip stick but when drained the old oil into the jug, it only had about 2L of oil in it. Sump takes 5.5, that run they put over 10,000kms on and didn't check the oil. I BELIEVE I put castrol or whatever was on sale when I changed it with a fram tough guard filter (I know, don't bother I won't use it again.). They came back to me about 8k next time and same results low oil level. This time I filled it with the Motul xclean efe 5w-30 I use on basically everything I service and I set the OCI to 3 months or 5k. The reminder came on @ 3697kms and it was already 1.25L low. So u pulled a sample through the dip stick and sent it off for analysis. This time I asked for a full gas chromotography test.
I got the results back today, and I'm quite perplexed. Iron seems to be within specs, silver came back a little off (bearings?) they say possible solder (not sure if it has a oil cooler.) fuel dilution is not an issue, however I'm concerned with the oil specs. I sent a VOA for this oil in and the results don't line up at all with this UOA. Even the TBN seems insanely low, all to the point they think I labelled the oil wrong, which I'm sure I didn't and I know they didn't top it off with anything else.
Any suggestions? Is it possible these discrepancies can be from remnants of the old oil?
I got the results back today, and I'm quite perplexed. Iron seems to be within specs, silver came back a little off (bearings?) they say possible solder (not sure if it has a oil cooler.) fuel dilution is not an issue, however I'm concerned with the oil specs. I sent a VOA for this oil in and the results don't line up at all with this UOA. Even the TBN seems insanely low, all to the point they think I labelled the oil wrong, which I'm sure I didn't and I know they didn't top it off with anything else.
Any suggestions? Is it possible these discrepancies can be from remnants of the old oil?
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