I have one that is about 2 years old. It's one of the first versions that had the mic in the remote. The issue I'm having with it is when I turn it on and click on an app to open it, I get the spinny thing in the middle of the screen and it either just keeps doing that, or it times out with a message like "something's gone wrong, can't connect now, try again later", or it says "can't connect the internet right now." Sometimes it just locks up and won't respond to any voice commands, or inputs with the remote. The only way to clear it is to unplug the Apple TV power cord for 10 seconds, then reconnect it. Doing this always clears it. I am now having to do this every time I turn it on. Have any of you had, or seen this problem? Is there any way to resolve it?