Recent Topics
EcoGard X1A Cut Open 6000Km glue failure
by Run
05/20/18 10:55 PM
SuperTech ST6607 Cut Open 9200Km
by Run
05/20/18 10:43 PM
Fram TG3614 Cut Open 9100KM
by Run
05/20/18 10:37 PM
QSUD $3.99 at Menards, $1.99 after mfgr rebate
by wallyuwl
05/20/18 10:18 PM
Using a FL-500S in place of a FL-820S?
by jongies3
05/20/18 10:17 PM
Can the Latest Oil Spec REALLY...
by pscholte
05/20/18 09:47 PM
WW2 In the air, 80 pictures
by Jimmy9190
05/20/18 08:12 PM
New Kohler 7000 Series 1st OC
by StillLearning
05/20/18 07:59 PM
The Jetta will be making a trip to the dealer...
by gregk24
05/20/18 07:29 PM
2018 Audi A6 rental
by gregk24
05/20/18 07:21 PM
PCMO diesel category missing
by NH73
05/20/18 07:13 PM
15400-PL2-505 cut open
by robertcope
05/20/18 07:03 PM
Story on Fish-kill
by sleddriver
05/20/18 06:57 PM
TrueDelta (partially) shutting down?
by Quattro Pete
05/20/18 06:35 PM
Recommendation for new Volvo
by Ddubya
05/20/18 06:13 PM
MicroGard MGL3614 cut @ ~200 miles
by MrQuackers
05/20/18 05:09 PM
2018 Nissan frontier 4.0 DI. Oil & filter
by Gawardawg
05/20/18 04:40 PM
2013 Honda accord 2.4 DI let's talk.
by Gawardawg
05/20/18 04:18 PM
Amazon Tries Really Hard
by George7941
05/20/18 03:58 PM
tire inflator 12 v or 120v or BOTH??
by edwardh1
05/20/18 03:28 PM
Newest Members
Amenhotep, JimmyTubbins, 21G, 77Ford, Largo
65050 Registered Users
Who's Online
32 registered (dishdude, Bandito440, bdcardinal, CleverUserName, aquariuscsm, 4 invisible), 1241 Guests and 40 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
65050 Members
67 Forums
283938 Topics
4738581 Posts

Max Online: 3590 @ 01/24/17 08:07 PM
Donate to BITOG
Page 1 of 2 1 2 >
Topic Options
#4751445 - 05/08/18 07:05 PM 4th Time's the Charm, Right?
Nick1994 Offline


Registered: 02/19/13
Posts: 9979
Loc: Phoenix, AZ
My aunt got rear-ended in December in her 2016 Toyota Avalon, it was less than a year old. Guy tried to swerve out of the way and hit the left rear. The car was in the body shop for over a month. The first body shop was through the dealership. When the car was ready, her and my dad (who has done body work for 30 years) went to go pick it up. They ended up refusing it, the trunk didn't close well and the plate that it latches to was way off to the side, the exhaust on the driver's side was still smashed and shoved back from the accident, and there was a lump in the quarter panel from the filler.

5 days later they gave her the car back, we just went and picked up the car, a lot of things were going on and we didn't look it over thoroughly. The left rear window didn't work from the driver's door switch. The trunk was way too low on the driver's side and stuck out too far back on the right side. There were boogers in the paint from the paint booth being dirty, and they were in the paint, everywhere. They had to remove the rear wing windows to paint and when reinstalling them, the one on the right was sticking way out, and there was a huge chunk taken out where they used a pry bar taking the window out. There was a 2" long run in the clear coat on the passenger side. They replaced the driver's side of the exhaust but it was still too far inward. She's been busy and agent had a chance to take it in, finally she got a break and dropped it off at a different body shop. Also forgot to mention the trunk made loud popping sounds, the spring rods broke the plastic retainer clip and were flopping around

Body shop number 2 called body shop number 1, and the manager from #1 went over to #2 to look at the car. He expressed his concerns and apologized, saying the car was not acceptable, and he wanted to have his shop re-fix it. No thanks. So body shop #2 straightened out the trunk, reinstalled the window trip, buffed out the clear coat run and the paint boogers, and repaired the paint chip. They delivered the car to me and when they left I looked at it. They did a good job, however the plastic retaining clip for the spring rods broke again and the trunk was clanging and banging when opening and closing it. I also then noticed the roof was covered in paint overspray from shop #1, I noticed it in the beginning but I assumed the car was just dirty. They and to special order the trunk part.

So for attempt number 4, I took it in today and they replaced the trunk spring rod retaining clip, and buffed the roof and it looks great.

The first 2 repairs totaled around $9,200. The 2nd round at the new body shop was around $1,100.

Hopefully the trunk behaves itself and doesn't keep breaking the clips.







_________________________
2015 Hyundai Sonata 2.4L 77k PU 5w30 & OEM
2000 Toyota Camry 2.2L 228k M1 AFE 0w30 & Wix
1996 Jeep Cherokee 4.0L 145k M1 HM 10w40 & Fram Ultra

Top
#4751466 - 05/08/18 07:36 PM Re: 4th Time's the Charm, Right? [Re: Nick1994]
joegreen Offline


Registered: 03/10/13
Posts: 731
Loc: NY
That sucks. Glad you kept the pressure on.
_________________________
1978 Chevrolet k20
Engine: Delo 10w30xle
Transmission: Castrol transmax dex/merc

1984 Mercedes-Benz 300 turbo diesel
Engine: Delo 400 15w40le

Top
#4751469 - 05/08/18 07:38 PM Re: 4th Time's the Charm, Right? [Re: Nick1994]
SatinSilver Offline


Registered: 01/24/08
Posts: 9896
Loc: OH
Any after pictures? At least aunty is ok is the main thing.
_________________________
2012 Toyota Camry 72k-Idemitsu 0w20,OEM filter, RT43s.
2005 Toyota Matrix 135k miles - VWB 5w30 conv, Valvoline oil filter. Nokian eNTYRES.

Top
#4751477 - 05/08/18 07:44 PM Re: 4th Time's the Charm, Right? [Re: SatinSilver]
Nick1994 Offline


Registered: 02/19/13
Posts: 9979
Loc: Phoenix, AZ
Originally Posted By: SatinSilver
Any after pictures? At least aunty is ok is the main thing.
Well, she had neck surgery a year before to fuse a couple vertebrates. She's had some issues since the accident and is still going to doctors and getting scans and all that stuff. We're hoping her neck isn't worse.

I'll try to post pictures tomorrow, it looks good now. It was a brand new Dodge Ram that hit her.
_________________________
2015 Hyundai Sonata 2.4L 77k PU 5w30 & OEM
2000 Toyota Camry 2.2L 228k M1 AFE 0w30 & Wix
1996 Jeep Cherokee 4.0L 145k M1 HM 10w40 & Fram Ultra

Top
#4751507 - 05/08/18 08:08 PM Re: 4th Time's the Charm, Right? [Re: Nick1994]
parshisa Offline


Registered: 05/21/17
Posts: 454
Loc: TX
My god, does anyone in car related businesses really takes pride of their job? Why people are so careless??? Well, i know why - they are never held accountable for what they do, thatís the problem. Sick of it


Edited by parshisa (05/08/18 08:09 PM)
_________________________
2016 Honda Pilot 3.5V6 PP 0W20
2017 Honda Civic 1.5T Amsoil SS 5W30

Top
#4751518 - 05/08/18 08:15 PM Re: 4th Time's the Charm, Right? [Re: Nick1994]
Mr Nice Offline


Registered: 09/12/04
Posts: 21079
Loc: Orlando, FL
These guys do [censored] quality work and move on to the next vehicle.

Luckily she was OK.

Top
#4751526 - 05/08/18 08:19 PM Re: 4th Time's the Charm, Right? [Re: Mr Nice]
Lolvoguy Offline


Registered: 02/06/14
Posts: 2217
Loc: Canada
Originally Posted By: Mr Nice
These guys do [censored] quality work and move on to the next vehicle.

Luckily she was OK.

That's the problem with insurance companies. they only authorize a certain $ amount to fix the damage, so the shops have to cut corners in order to keep the insurance jobs coming in.

If this was a privately funded repair, it (usually) would be fixed right the first time.
_________________________
06 Lexus IS350- Wife
88 BMW 325is- Mistress
03 Suzuki SV650S- One night stand

Top
#4751529 - 05/08/18 08:20 PM Re: 4th Time's the Charm, Right? [Re: parshisa]
KrisZ Offline


Registered: 12/23/06
Posts: 7398
Loc: Toronto, Canada
Having your new vehicle damaged and then not repaired correctly surely sucks.


Originally Posted By: parshisa
My god, does anyone in car related businesses really takes pride of their job? Why people are so careless??? Well, i know why - they are never held accountable for what they do, thatís the problem. Sick of it



Not every shop is terrible, you just hear more about the terrible ones than the good ones. The dealer where I purchased my minivan, their body shop did a very good job repairing the damage the thieves caused to it.
_________________________
2015 Dodge Grand Caravan-21k miles.
2006 Mazda 3-155k miles

Top
#4751538 - 05/08/18 08:25 PM Re: 4th Time's the Charm, Right? [Re: parshisa]
02SE Offline


Registered: 12/30/05
Posts: 2656
Loc: The Canyons
Originally Posted By: parshisa
My god, does anyone in car related businesses really takes pride of their job? Why people are so careless??? Well, i know why - they are never held accountable for what they do, thatís the problem. Sick of it


There are some people that take pride in their work. It seems to be increasingly difficult to find people that are, though.

I see lots of young guys (and a few gals) that wan't to get into my line of work. Anyway, only a select few seem to have the drive to stick with it. Most wash out in short order.

Top
#4751539 - 05/08/18 08:25 PM Re: 4th Time's the Charm, Right? [Re: Nick1994]
JHZR2 Offline



Registered: 12/14/02
Posts: 41650
Loc: New Jersey
Inredible that it was that much money for that little damage. Our van was rear-ended twice within 3 months.

Each time was around $6k including panel replacement.

Hope it all works out this time!

Top
#4751543 - 05/08/18 08:29 PM Re: 4th Time's the Charm, Right? [Re: KrisZ]
parshisa Offline


Registered: 05/21/17
Posts: 454
Loc: TX
I have never had anyone do the job well first time around. None. Neither body shop nor repair shop. Techs are in my experience are useless young idiots that care less about what they do. Same goes to service advisors. Not all them - i met two decent gentlemen but techs still managed to fawk it up. Rant over
_________________________
2016 Honda Pilot 3.5V6 PP 0W20
2017 Honda Civic 1.5T Amsoil SS 5W30

Top
#4751548 - 05/08/18 08:31 PM Re: 4th Time's the Charm, Right? [Re: JHZR2]
bbhero Offline


Registered: 03/20/15
Posts: 4499
Loc: Virginia
Holy cow JHZR2!!! That's really tough. Feel bad for you in those circumstances.

Nick1994 good job there.
_________________________
Nissan Altima 3.5 Coupe Mobil Super Synthetic 5w30 Federated Auto 4612ex
"Treat your family like your friends and treat your friends like your family."

Top
#4751592 - 05/08/18 09:11 PM Re: 4th Time's the Charm, Right? [Re: JHZR2]
Nick1994 Offline


Registered: 02/19/13
Posts: 9979
Loc: Phoenix, AZ
Originally Posted By: JHZR2
Inredible that it was that much money for that little damage. Our van was rear-ended twice within 3 months.

Each time was around $6k including panel replacement.

Hope it all works out this time!
They had to replace the entire inner and outer quarter panel, as well as the LED brake lights and the trunk lid and bumper. The pictures don't do it justice, it buckled the whole quarter panel.
_________________________
2015 Hyundai Sonata 2.4L 77k PU 5w30 & OEM
2000 Toyota Camry 2.2L 228k M1 AFE 0w30 & Wix
1996 Jeep Cherokee 4.0L 145k M1 HM 10w40 & Fram Ultra

Top
#4751650 - 05/08/18 10:38 PM Re: 4th Time's the Charm, Right? [Re: parshisa]
dan_erickson Offline


Registered: 08/05/10
Posts: 582
Loc: Crown Point, IN
Originally Posted By: parshisa
I have never had anyone do the job well first time around. None. Neither body shop nor repair shop. Techs are in my experience are useless young idiots that care less about what they do. Same goes to service advisors. Not all them - i met two decent gentlemen but techs still managed to fawk it up. Rant over


That's because you live in Texas. I do body work for a living and I have yet to see any repaired vehicle come out of Texas that didn't look like [censored].
_________________________
15 Accord Coupe EX-L V6 Navi
Castrol Magnatec 0w20


Top
#4751697 - 05/09/18 02:47 AM Re: 4th Time's the Charm, Right? [Re: Nick1994]
ted s Offline


Registered: 03/01/04
Posts: 966
Loc: Albany NY
that car needed a new qtr panel which it didnt get?

Top
Page 1 of 2 1 2 >