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#4627398 - 01/07/18 07:58 PM Hats off to Apple
oilpsi2high Offline


Registered: 12/18/14
Posts: 1318
Loc: NY, USA, etc.
I took my iPhone 6 in today for a battery replacement (purchased on release day 2014.)

Went back in two hours, had to wait an additional hour or so. No big deal, that's what the bar next door is for.

Went back a third time, ended up waiting five minutes because there was some issue with my repair. The girl comes out and says my old phone won't turn on after the battery replacement. Their solution was to replace my old phone with a brand new (not a refurb) iPhone 6.

My old phone had a missing camera lens, a non-functional touch ID, a third-party replacement screen, a non-working headphone jack, and a non-functioning earpiece.

Will I buy another Apple product when the time comes? You bet.

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#4627402 - 01/07/18 08:01 PM Re: Hats off to Apple [Re: oilpsi2high]
JHZR2 Offline



Registered: 12/14/02
Posts: 41773
Loc: New Jersey
My iphone 6s was part of a "customer satisfaction" campaign (not a recall, but Id say one by any other name), and they handled it fast, efficient and very easily. I was most pleased.

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#4627412 - 01/07/18 08:05 PM Re: Hats off to Apple [Re: oilpsi2high]
Bluestream Offline


Registered: 09/13/03
Posts: 5758
Loc: Waterloo, ON
I like how they purposely slow down older phones so you have to buy a new one...then get caught and pretend to be good corp citizens.
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#4627422 - 01/07/18 08:12 PM Re: Hats off to Apple [Re: oilpsi2high]
Lolvoguy Online   sleepy


Registered: 02/06/14
Posts: 2331
Loc: Canada
I've never owned an apple product.
I've also never had any problems with my Androids.

Will I buy another Android again?
You bet!
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06 Lexus IS350- Wife
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#4627432 - 01/07/18 08:17 PM Re: Hats off to Apple [Re: oilpsi2high]
KrisZ Offline


Registered: 12/23/06
Posts: 7460
Loc: Toronto, Canada
Originally Posted By: oilpsi2high

My old phone had a missing camera lens, a non-functional touch ID, a third-party replacement screen, a non-working headphone jack, and a non-functioning earpiece.


Hey, that's an almost perfect description for an iPhone X. grin

On a serious note, I keep telling people with older iPhones to take advantage of this great opportunity pronto. It's good to see Apple correcting the problem.
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#4627450 - 01/07/18 08:28 PM Re: Hats off to Apple [Re: oilpsi2high]
maverickfhs Offline


Registered: 12/28/16
Posts: 1979
Loc: VA
I like their customer service, most of the times smile
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#4627463 - 01/07/18 08:35 PM Re: Hats off to Apple [Re: Lolvoguy]
Starman2112 Offline


Registered: 11/27/15
Posts: 313
Loc: East Tennessee
Originally Posted By: Lolvoguy
I've never owned an apple product.
I've also never had any problems with my Androids.

Will I buy another Android again?
You bet!


Iíve had both. I like Apple better.
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#4627467 - 01/07/18 08:37 PM Re: Hats off to Apple [Re: oilpsi2high]
oilpsi2high Offline


Registered: 12/18/14
Posts: 1318
Loc: NY, USA, etc.
Windows for work, Apple for play.

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#4627468 - 01/07/18 08:39 PM Re: Hats off to Apple [Re: Bluestream]
Linctex Offline


Registered: 12/31/16
Posts: 6148
Loc: Waco, TX
Originally Posted By: Bluestream
I like how they purposely slow down older phones so you have to buy a new one...then get caught and pretend to be good corp citizens.


Yep.

Apple burned me to the tune of $329 for an replacement 5C that was supposed to be under warranty.

I have NO LOVE for Apple's policies.
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#4627531 - 01/07/18 09:26 PM Re: Hats off to Apple [Re: oilpsi2high]
pkunk Offline


Registered: 03/19/11
Posts: 257
Loc: NM, USA
I believe the iPhone 6 is still an incredible phone. I was given mine when they first came out and the battery has slowly declined but still lasts all day. According to Apple, they will soon issue an update which will include info on battery health, ie, a built in APP on the batterys condition.
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#4627573 - 01/07/18 09:55 PM Re: Hats off to Apple [Re: oilpsi2high]
ctrcbob Offline


Registered: 01/01/06
Posts: 614
Loc: Mount Dora FL, Penfield NY, R...
I have a 5S and two 5s. The 5S and one of the 5s need new batteries but Apple won't give me a break on replacement batteries. Oh well. I keep them charging when in my car, or home. When on battery alone, battery power goes fast.

Some day, I may buy an SE. Don't want anything bigger. (Rumor has it that Apple may bring out an updated "smaller" iPhone, same size as present SE for those of us who don't want the larger 6 or 7 or 8 or X size). (Of course, we can believe all Apple rumors < grin>).
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#4627589 - 01/07/18 10:09 PM Re: Hats off to Apple [Re: ctrcbob]
pkunk Offline


Registered: 03/19/11
Posts: 257
Loc: NM, USA
Originally Posted By: ctrcbob
I have a 5S and two 5s. The 5S and one of the 5s need new batteries but Apple won't give me a break on replacement batteries. Oh well. I keep them charging when in my car, or home. When on battery alone, battery power goes fast.

Some day, I may buy an SE. Don't want anything bigger. (Rumor has it that Apple may bring out an updated "smaller" iPhone, same size as present SE for those of us who don't want the larger 6 or 7 or 8 or X size). (Of course, we can believe all Apple rumors < grin>).

You can buy a new battery for your phones on Ebay for $5-6 and if you have good eyesight and can follow directions it's an easy replacement.
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2000 Mercedes ML320
1994 Dodge 2500 Cummins
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#4627605 - 01/07/18 10:31 PM Re: Hats off to Apple [Re: Bluestream]
Reddy45 Offline


Registered: 08/15/08
Posts: 2967
Loc: USA
Originally Posted By: Bluestream
I like how they purposely slow down older phones so you have to buy a new one...then get caught and pretend to be good corp citizens.


They made it clear why the older phones are performance throttled -- to make the battery last a somewhat reasonable amount of time after it has aged.

And this isn't an issue where one could say that Android phones are innocent -- because many Android phones no longer come with a removable battery. What says that Google doesn't some day put in similar code?

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#4627608 - 01/07/18 10:34 PM Re: Hats off to Apple [Re: Reddy45]
JHZR2 Offline



Registered: 12/14/02
Posts: 41773
Loc: New Jersey
Originally Posted By: Reddy45
Originally Posted By: Bluestream
I like how they purposely slow down older phones so you have to buy a new one...then get caught and pretend to be good corp citizens.


They made it clear why the older phones are performance throttled -- to make the battery last a somewhat reasonable amount of time after it has aged.

And this isn't an issue where one could say that Android phones are innocent -- because many Android phones no longer come with a removable battery. What says that Google doesn't some day put in similar code?



I run an iPhone 6 for work. I can't really tell that anything is slower now that aim running 11.2 or whatever is the latest os.

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#4627611 - 01/07/18 10:37 PM Re: Hats off to Apple [Re: pkunk]
oilpsi2high Offline


Registered: 12/18/14
Posts: 1318
Loc: NY, USA, etc.
Originally Posted By: pkunk
I believe the iPhone 6 is still an incredible phone. I was given mine when they first came out and the battery has slowly declined but still lasts all day. According to Apple, they will soon issue an update which will include info on battery health, ie, a built in APP on the batterys condition.


You can get a 3rd party app that does that now.

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