I got a part that simply don't fit (a parking brake cable) but that is not the point.
It is a $12 part so it is not the end of the world.
You go on their site and answer questions. They go down the line of asking you your make and model and at the end they say manufactures can substitute parts of other companies but it will never affect fitment or function. Rockauto believes all the aftermarket parts they sell are the ultimate quality and perfect.
The last question was "Was it installed?"
I said yes, because honestly I hook up the actuator last, and I determined it will not go onto the lever even with a bit of force. I measured the OEM and another aftermarket and they both have longer slots. Should I have checked the ends first? Visually it is impossible to tell. I also don't want to modify parts.
When I answered yes, they just said the item isn't returnable, not even a sorry. There is no option now to return, but "authorized" is listed on the item grid, but the part is listed at the bottom as "non-returnable"
I'm not sure what that means, and I still have to call(have to track down a number), but they seem to have a pretty bizarre return policy.
It is a $12 part so it is not the end of the world.
You go on their site and answer questions. They go down the line of asking you your make and model and at the end they say manufactures can substitute parts of other companies but it will never affect fitment or function. Rockauto believes all the aftermarket parts they sell are the ultimate quality and perfect.
The last question was "Was it installed?"
I said yes, because honestly I hook up the actuator last, and I determined it will not go onto the lever even with a bit of force. I measured the OEM and another aftermarket and they both have longer slots. Should I have checked the ends first? Visually it is impossible to tell. I also don't want to modify parts.
When I answered yes, they just said the item isn't returnable, not even a sorry. There is no option now to return, but "authorized" is listed on the item grid, but the part is listed at the bottom as "non-returnable"
I'm not sure what that means, and I still have to call(have to track down a number), but they seem to have a pretty bizarre return policy.
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