Well in that case I’d be fuming.
Here, they changed BFC from 3 then 2 to every 2 In 2018?!
Here, they changed BFC from 3 then 2 to every 2 In 2018?!
Based on my Career worth of experience more often than not the problems like these start at the top with the owner/owners group. They set the tone for the entire operation. When I worked at shops where customer service and satisfaction was Top-Notch with employees at every level going the extra mile it was Because of the Owner and the way they ran the business.. When I worked at places where I wouldn't want anyone other than me to touch the vehicle of anyone I knew personally it was 100% because of shoddy ownership at the top and the tone they set... it was really sad to see what happened when one of the "Mom & Pop" places I worked for got bought out by a huge national dealer chain.. The buck stops at the top of the food chain...I would contact the dealer owner. If it is a multi dealer corporate family, go up to the CEO voice your concerns. You never know they might offer you a job......LOL. But serriously, they need to know.
Leadership acquires the right people and does all they can to make attitude postive and adjusts as necessary .HUH? What's leadership and what does it have to do with it? What leadership is necessary for a worker to do their job correctly? Nope, it's a workers attitude to do something as quickly and as easily as possible regardless of the quality. Put in your hours and get your check.
100%. I supported a number of small businesses in operation and sometimes transitioning to new ownership. Everything professional advisors tell small business owners is geared towards maximizing net profit in order to achieve a higher sales price when the business is eventually sold. This is true throughout corporate America and used to have some exceptions at the mom and pop level. But now any business owner with the brain is looking to maximize their net every year and most are being approached on regular basis by business brokers to sell their business. Thousands of business owners are selling their businesses every year and retiring with a few million in proceeds. And the new owners want to see improvement on those profit metrics every single year.Based on my Career worth of experience more often than not the problems like these start at the top with the owner/owners group. They set the tone for the entire operation. When I worked at shops where customer service and satisfaction was Top-Notch with employees at every level going the extra mile it was Because of the Owner and the way they ran the business.. When I worked at places where I wouldn't want anyone other than me to touch the vehicle of anyone I knew personally it was 100% because of shoddy ownership at the top and the tone they set... it was really sad to see what happened when one of the "Mom & Pop" places I worked for got bought out by a huge national dealer chain.. The buck stops at the top of the food chain...
Who do you think is running these places?Well, an appropriate answer would get a reprimand and maybe a temporary vacation but nobody has the work ethic of the greatest generation and the majority of the generation following. After that it's significantly downhill with no sign and little, if any, likelihood of improvement.
Not the "greatest generation". Most of them have passed on.Who do you think is running these places?
Correct, but the next one is.Not the "greatest generation". Most of them have passed on.
Scott
In some cases but in many cases it is the second generation running things and the third and sometimes fourth actually doing the shoddy work.Correct, but the next one is.
This reminds me of a local Toyota/Ford dealer that had free wifi in their waiting are as most places do. The problem was it was a Linksys home router with the default password set. I could see it was feed from another router in there office. I could then see that router was feed from another ISP(dealer services) fiber box. I could attempt to login to each box but not knowing the passwords obviously was not going to help. I did get a stern warning from the ISP box about false attempts at logins would be recorded(as they should be). Now if I had more time I am sure I could have cracked the password or found a backdoor. I could have easily spoofed a MAC address and captured packet data on who various PC's. Hell I could have left a device behind to do exactly that and report back if I was so inclined.I would contact the dealer owner. If it is a multi dealer corporate family, go up to the CEO voice your concerns. You never know they might offer you a job......LOL. But serriously, they need to know.