A year ago I posted that my sister's 2017 Hyundai Tucson 2.0 L was burning 1 liter per 1000 kms. She was told that it had to be worse than that for Hyundai to replace the engine. They confirmed the the oil consumption was just slightly under but very close to 1 liter per 1000 kms with two separate consumption tests over the past year. Each tests meant 7 or 8 visits to the dealer to have the oil checked and topped up by them, a real nuisance for my sis.
Thoroughly fed up, she traded it for a 2018 Ford Edge yesterday at her local Ford dealer. Her husband did the negotiating, says their happy with the deal. My sister says she feels like a big weight was lifted not having to go near that Hyundai dealer again, and she's thrilled with the new wheels.
The 2.0 L in the Tucson has a good reputation AFAIK, but she was unlucky to get a lemon. That Hyundai dealer though, terrible service. Customer satisfaction sure isn't a priority to them, and they didn't do any favors for Hyundai's reputation either. My sister liked the Tucson otherwise, and would have been happy with it if the dealer had fixed the oil burning problem.
Thoroughly fed up, she traded it for a 2018 Ford Edge yesterday at her local Ford dealer. Her husband did the negotiating, says their happy with the deal. My sister says she feels like a big weight was lifted not having to go near that Hyundai dealer again, and she's thrilled with the new wheels.
The 2.0 L in the Tucson has a good reputation AFAIK, but she was unlucky to get a lemon. That Hyundai dealer though, terrible service. Customer satisfaction sure isn't a priority to them, and they didn't do any favors for Hyundai's reputation either. My sister liked the Tucson otherwise, and would have been happy with it if the dealer had fixed the oil burning problem.