So things went from minor annoyance to full-on rage-inducing while I was (am) away.
- The Jeep went back up to Ford to have the trim fixed and the sensor fixed
- Ford fixed the trim issue and sent it to the other local Chrysler dealer to have the sensor issue looked at, since they do not have a Chrysler scan tool.
- The other dealer "fixed" the issue, my wife picked it up the following day at Ford.
- My wife got halfway home with the Jeep, same warning for the blindspot assist came up. She called me. I told her to turn around and take it right back. Ford instructed her to take it straight up to the Chrysler dealer that serviced it, since they didn't do their job.
- Chrysler dealer tells my wife they will fix it while she waits. An hour and a half goes by and the mechanic comes out and tells her the diagnostic connector on the vehicle is all screwed up and needs to be replaced. That doesn't sit well with her so she calls me to talk to him. He tells me that the connector is all loose and won't work properly with the scan tool and that the issue was with the Blind Spot monitoring not the parksense. I was like "yeah, that's what it was sent to you for in the first place, the Blind Spot monitoring, that's what the warning was when you got it, there was nothing wrong with the parksense, none of those sensors were replaced". Not a confidence inspiring conversation. I informed him that the OBD port worked just fine before they touched my vehicle, and he replied that it was just fine when they initially did the calibration on the sensor
- Now, Ford had ZERO reason to touch the OBD connector, which is why they sent it up the hill in the first place. It was apparently fine when it was sent up the hill, and Ford would never have touched it after the fact, as they were told it was fixed. This means that the damage must have happened at that dealer.
- Upon hearing this on the phone, I called Ford, told them I wanted it to go to my dealer as this wasn't sitting well with me. They were fine with that and sent somebody up to move it down to my dealer.
- I talked to my dealer today. My mechanic buddy there, who I trust like a brother, told me the connector was ripped off the bottom of the dash and the pins are screwed up. The only way I can think of this happening is that somebody had the WiTech pod plugged into it, fat-footed their way into the vehicle, kicking the pod, ripping the connector off the bottom of the dash and subsequently buggering it up. To say I'm angry is to put it extremely mildly. I'll know more tomorrow. I just want to trade it at this point, I'm so PO'd
