Yesterday was an all day fiasco.
I had a new Hybrid Heat Pump and Oil burner installed.
I got a quality but middle of the road efficiency setup.
Went with the first guy I talked to as he said all the right things and the price was far from cheap but very fair. He was around 60 years old and the owner.
Had very good ratings everywhere too.
I got a great job and it was done right.......
But one thing I didn't like the installer was about 30 years younger than I and he had a helper- younger yet. The helper was a great kid and I'm not a religious zealot but the installer was a f' bomber every other word.
When he showed me the Wi-Fi thermostat it was F this and that and my helper is cool but a "kitty"..... I'm not square but we never would talk to a customer like that. The boss didn't talk like that and he wasn't here either.......
Do you like that kind of interaction when you hire people?
I had a new Hybrid Heat Pump and Oil burner installed.
I got a quality but middle of the road efficiency setup.
Went with the first guy I talked to as he said all the right things and the price was far from cheap but very fair. He was around 60 years old and the owner.
Had very good ratings everywhere too.
I got a great job and it was done right.......
But one thing I didn't like the installer was about 30 years younger than I and he had a helper- younger yet. The helper was a great kid and I'm not a religious zealot but the installer was a f' bomber every other word.
When he showed me the Wi-Fi thermostat it was F this and that and my helper is cool but a "kitty"..... I'm not square but we never would talk to a customer like that. The boss didn't talk like that and he wasn't here either.......
Do you like that kind of interaction when you hire people?