So I have an HP monitor, bought late January 2017 from Best buy. Got a line through the display. HP has a "warranty verifier" website were I entered the serial number, and they indicate I have "one month remaining" (Dispute available.) I have not quite hit the 9th month anniversary of this monitor. Oh well, anyway.
Website directs me to Staples as an authorized repair center "Category: Monitors". Drag the thing to staples, they say, no way. Oddly, best buys aren't listed.
My email receipt from best buy has links to "customer service" that have since expired.
Hp.com has a "contact us" field that enters an endless loop. Instead of sending them an email message it just searches their database. My complaint about Staples falls on deaf ears.
Best Buy directs me to 800-752-0900, a number which drops me to a dial tone before I get through to a live operator.
If you're considering computer supplies, consider... not HP.
Website directs me to Staples as an authorized repair center "Category: Monitors". Drag the thing to staples, they say, no way. Oddly, best buys aren't listed.
My email receipt from best buy has links to "customer service" that have since expired.
Hp.com has a "contact us" field that enters an endless loop. Instead of sending them an email message it just searches their database. My complaint about Staples falls on deaf ears.
Best Buy directs me to 800-752-0900, a number which drops me to a dial tone before I get through to a live operator.
If you're considering computer supplies, consider... not HP.