Originally Posted By: stockrex
Originally Posted By: dlayman
OP - have you been able to determine where and when the hail damage occurred? If it occurred after the vehicle was delivered to the dealership, I can't imagine Ford is going to do much of anything. Why would they buy back a vehicle that was damaged through no fault of their own, and in the possession of the dealer, an independent franchise? If it was damaged before it was delivered to the dealer, than you might have a chance of recourse with Ford, but if not, I think you'd have to pursue it against the dealership.
I agree, it should not be on me to figure it out, I paid for a brand new vehicle, dealer is an auth dealer of Ford, bonafide. One should not expected a brand new vehicle to have damages.
It will be interesting to hear what Ford has to say tomorrow.
Yes, the dealer is an authorized reseller, however they are still an independent franchisee. The vehicle was titled in the dealer's name, correct? Thus the transaction is between the dealer and you. I can't see Ford taking the hit, when there is no evidence they are at fault. I think you're going after the wrong party. But, I hope you get somewhere, you're right that you paid for a new vehicle not a damaged one. But since you're the person seeking restitution, the onus will be on you to provide evidence of who is at fault. I think you're letting the dealer off too easily because they aren't cooperating. And this is in no way a lemon law case.
