JHZR2
Staff member
I bought a w124 fader switch new off of ebay. It was sent via DHL (?) and the US Mail. USPS claims it was delivered.
I never got it. I got my mail, I got a box from FedEx. Package theft isnt a thing around here (knocking on wood), stuff gets left on peoples' steps for days when away and its there safely. It was a tiny item, so I doubt it was a substantially sized box or bag.
I notified eBay. They said to wait. I waited. I asked for assistance with the vendor and ebay. EBay made the determination that since USPS claimed that it was delivered, then it was, and I had no recorse or chance for refund.
I still dont have the item.
I have reached out to the seller again. I assume they have insurance and can open a claim. its not fair for them to eat it, but it also isnt fair for me to eat it (the item was around $50), just because USPS lost or stole it.
What's my next best step? I paid via paypal. I would assume I can take it up with PayPal, or with my CC that I used to pay.
Any recommendations?
Thanks!
I never got it. I got my mail, I got a box from FedEx. Package theft isnt a thing around here (knocking on wood), stuff gets left on peoples' steps for days when away and its there safely. It was a tiny item, so I doubt it was a substantially sized box or bag.
I notified eBay. They said to wait. I waited. I asked for assistance with the vendor and ebay. EBay made the determination that since USPS claimed that it was delivered, then it was, and I had no recorse or chance for refund.
I still dont have the item.
I have reached out to the seller again. I assume they have insurance and can open a claim. its not fair for them to eat it, but it also isnt fair for me to eat it (the item was around $50), just because USPS lost or stole it.
What's my next best step? I paid via paypal. I would assume I can take it up with PayPal, or with my CC that I used to pay.
Any recommendations?
Thanks!