DoubleWasp
Thread starter
Originally Posted By: DuckRyder
We have ourselves to blame.
These box stores can’t sell you a 200.00 part for 100.00 and still pay, train and retain qualified people.
You want the cheapest price, expect substandard service and probably substandard merchandise.
Problem is every one has been chasing to lowest bidder so long, pretty much everyone except the dealer who isn’t the lowest bidder is defunct.
The problem is them not figuring out the good service has its own rewards in terms of business. They could sell a lot more if they would stop making life hard on people.
At a minimum, you can't tell me that the public going into a parts store and encountering bad attitudes and incompetence is doing anything to increase their business.
We have ourselves to blame.
These box stores can’t sell you a 200.00 part for 100.00 and still pay, train and retain qualified people.
You want the cheapest price, expect substandard service and probably substandard merchandise.
Problem is every one has been chasing to lowest bidder so long, pretty much everyone except the dealer who isn’t the lowest bidder is defunct.
The problem is them not figuring out the good service has its own rewards in terms of business. They could sell a lot more if they would stop making life hard on people.
At a minimum, you can't tell me that the public going into a parts store and encountering bad attitudes and incompetence is doing anything to increase their business.