- Joined
- Dec 7, 2012
- Messages
- 3,566
Long story short, my mother unfortunately went through Stage IV breast cancer. Graciously, after a long battle, she beat it and got the news of remission this past April. She has for the better part of a decade always loved the latest generation Camaro and as a celebration for such great news she wanted to finally buy one. My mother is what I'd call a miracle worker of a wedding dress seamstress. I never see her stop working and what she pulls off these sewing miracles for brides day in and day out. I cannot think of anyone more deserving.
In April of this year, her and I visited a smaller Chevrolet dealer and factory ordered a 2023 Camaro. We got an order number at that time. I was a bit apprehensive of going to a smaller dealer (thinking allocation numbers), but was assured by the salesman that this was no issue. My mother called days, weeks, and months following and was re-assured by the dealer:
"I spoke to my GM rep and they said yes they will build it" was something we heard multiple times, in different versions/flavors. Also heard "my rep guarantees it will be built". She kept calling as she was excited to have the car for summer and curious on a build/delivery date. None of which ever came through.
Mom gets a call a few months later, September, and the dealer said they have to change the build to a 2024 since they quit production on the 2023. No problem, so they do that. Then weeks later, they have to adjust the order since her original color choice (Shadow Grey Metallic) is NLA. So she changes to to Black Panther Metallic. She now has another order for this 2024.
Meanwhile, throughout the whole time, she has been told "Yes my rep confirms that they are going to build it, no production date, etc."
A few weeks ago she gets a call from the dealer and he tells her "Karen, I don't think they're going to build it" and starts looking for cars local... orange, red interior, white -- YUCK. Not what she wants, or wanted. The dealer cited "COVID supply chain, strike, etc." as reasons.
I am not the one to shout from the mountain tops, but at this point, I am exhausting all avenues to try and get her this car. I am beyond ticked off at the continual guarantee from what I think is a super incompetent dealer. Like how do you NOT know that a 2024 won't have "XX" color, or how do you not know cutoff dates... I think they're not too up on what is what. Either that, or, how bad are GM reps for the dealers to keep telling YES, then... a no? I do not know how it works but give me an actual reason.
Against my better judgement, we probably should have went to the West-Herr or larger WNY area dealers. Even though I hate how they do business at times, this might be a situation where the small Mom and Pop dealer, who's probably 2 years before going outta business, is a bad call. But with getting the bi-weekly/monthly guarantee "from my GM Rep" I kinda rested thinking we'd be OK.
I come her curious if anyone on here has any connections or info or any insight to potentially help. I have both order numbers. I will probably also try visiting local BIG dealers and or call GM corporate. After her long battle I just want her to have a little enjoyment.
In April of this year, her and I visited a smaller Chevrolet dealer and factory ordered a 2023 Camaro. We got an order number at that time. I was a bit apprehensive of going to a smaller dealer (thinking allocation numbers), but was assured by the salesman that this was no issue. My mother called days, weeks, and months following and was re-assured by the dealer:
"I spoke to my GM rep and they said yes they will build it" was something we heard multiple times, in different versions/flavors. Also heard "my rep guarantees it will be built". She kept calling as she was excited to have the car for summer and curious on a build/delivery date. None of which ever came through.
Mom gets a call a few months later, September, and the dealer said they have to change the build to a 2024 since they quit production on the 2023. No problem, so they do that. Then weeks later, they have to adjust the order since her original color choice (Shadow Grey Metallic) is NLA. So she changes to to Black Panther Metallic. She now has another order for this 2024.
Meanwhile, throughout the whole time, she has been told "Yes my rep confirms that they are going to build it, no production date, etc."
A few weeks ago she gets a call from the dealer and he tells her "Karen, I don't think they're going to build it" and starts looking for cars local... orange, red interior, white -- YUCK. Not what she wants, or wanted. The dealer cited "COVID supply chain, strike, etc." as reasons.
I am not the one to shout from the mountain tops, but at this point, I am exhausting all avenues to try and get her this car. I am beyond ticked off at the continual guarantee from what I think is a super incompetent dealer. Like how do you NOT know that a 2024 won't have "XX" color, or how do you not know cutoff dates... I think they're not too up on what is what. Either that, or, how bad are GM reps for the dealers to keep telling YES, then... a no? I do not know how it works but give me an actual reason.
Against my better judgement, we probably should have went to the West-Herr or larger WNY area dealers. Even though I hate how they do business at times, this might be a situation where the small Mom and Pop dealer, who's probably 2 years before going outta business, is a bad call. But with getting the bi-weekly/monthly guarantee "from my GM Rep" I kinda rested thinking we'd be OK.
I come her curious if anyone on here has any connections or info or any insight to potentially help. I have both order numbers. I will probably also try visiting local BIG dealers and or call GM corporate. After her long battle I just want her to have a little enjoyment.
