Originally Posted By: demarpaint
Originally Posted By: nmike101
I spoke with my Honda dealer more about the damage today. They said the pistons and rings were scored which made them loose and out of spec. They said it was likely caused by the sludge either getting into the cylinders or affecting the clearance for the pistons. The warranty inspector confirmed the damage.
On to the warranty coverage. A new or remanufactued engine was immediately shot down by the warranty company. So my Honda dealer found a used engine that comes with a one year 12k mile warranty with 34k miles. Total cost of repair with tax is roughly 6200. Warranty company doesn't like that number and will cover 5100, leaving me with 1100. They want me to use and engine they have sourced and take it to an independent shop for installation because a Honda dealer will not install and engine without a warranty on it. Obviously I think that is bologna. I've placed a call to the selling dealer asking for a better result or I will return the car to them. I likely won't hear from them until Monday.
I don't have a problem telling you this warranty company, GWC Warranties, sucks. What kind of morons are these people to think I'm going to take my 20k investment to a hack shop for an unverified used engine. In my opinion they should cover the cost through the Honda dealer and I'm hoping the selling dealer can push them to do that.
Did you buy the extended warranty from the dealer who sold you the car? If so they should be able to work it out with the warranty company. If they can't consider hiring an attorney, or getting one of the local news channels involved if things don't go your way. Play nice with them right up until you feel you're being jerked around, then take the gloves off. JMO
It came with this used car warrany. It is a short 6 month 6k mile warranty. It is supposed to cover cost of repairs at any ase certified shop minus a one hundred dollar deductible. But apparently they feel Honda dealer prices are too high. I will update this part of the story once it is all done, but I have a feeling I'm going to have to do a lot of complaining for a long time to get a resolutions that satisfactory. I am not even requesting anything excessive I feel. I just want my car fixed correctly, with a verified and warrantied part, at the place with the most expertise to handle the repair. Some people would be going for rental reimbursement, compensation for the reduction in value of the car, compensation for the time the car has been off the road, time, new engine parts etc. Maybe I should start making outlandish claims like that and hope the net result is coverage of the job in full.