Hey hey all! Grateful for all the wisdom here. Needing some right now. I have an extended warranty problem. I mix shop oil changes and do my own, usually all from a time capacity perspective. Two weeks ago my #4 cylinder blew and the warranty company is asking for receipts from when I purchased the oil and oil filters. Naturally, I have no idea where or if I have them. (My fault on poor record keeping). Am I just screwed? Or does anyone have any suggestions on what I might do? Thanks in advance!
Warranty issues from lost oil receipts
- Thread starter Froboy
- Start date
MolaKule
Staff member
What did you mean by #4 cylinder blew? What vehicle and year?
Who determined the cause of the cylinder failure?
I'm betting it's a Subaru.
If you don't have your receipts or at least a log book, I don't think you have much of a leg to stand on for your own oil changes between the dealership changes.
It would definitely behoove you to do everything you can to track down your receipts.
Do you have anything else that could say on x date with y miles, the oil and filter were changed?
It would definitely behoove you to do everything you can to track down your receipts.
Do you have anything else that could say on x date with y miles, the oil and filter were changed?
What did the dealership say it is the cause?
I mean, it does not have to be a lubrication issue. The warranty company will try to find any excuse. Do not give it to them.
Also, where did you buy oil? Credit Card? Check statements. You might get copy of a receipt if you know transaction numbers from your credit card statement.
If you used a credit card the store maybe be able to look up the receipts. If you paid cash you are pretty much screwed. Before the naysayers chime in-the request by the dealership is not unreasonable.
I have logs. I’m fairly anal on that end but they said they need the receipts
A log can be like a fiction novel. I could certainly write one if a new motor was at play.
I will ask for what they say is the cause. That’s helpful. Thank you
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Are you using a 3rd party warranty company? They’ll find any excuse to deny a claim.
But wouldn’t that be covered under Hyundai’s 10 year 100k mile warranty? Some of those Theta II engines have a lifetime warranty from the settlement with Hyundai.
But wouldn’t that be covered under Hyundai’s 10 year 100k mile warranty? Some of those Theta II engines have a lifetime warranty from the settlement with Hyundai.
Every transaction has a number...it can be looked up that way. Do you own a credit card?
We do cash only for our personal budget system… it’s good in that we stay in budget, but this is where I screwed myself for not having the receipts or not being able to find them
It’s a 3rd party. We bought it used. Only one year old but still not the original owner
To clarify - is the vehicle 1 year old?
Or have you only had it 1 year? And if you've only had it 1 year, how old is it? And how many miles?
Yea. The point is unlike cash there is a reference number. Of course if the OP paid cash and had a receipt he would have a transaction number.
Wait, shouldn't that warranty follow the vehicle not the owner?
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