I had the wife's 1998 Infinity QX4 oil filter changed at WM yesterday. They used the bulk oil (Pennzoil) but I chose the ST oil filter instead of the orange one. After paying the bill I noticed the service sticker stated 5W30 bulk Pennzoil was used, after I wanted 10W30 no big deal. I drove the vehicle about 11 miles when I noticed on the sales slip 4.9 quarts for the oil/oil filter change. I checkeed the oil and it was over the full mark. Knowing the vehicle takes 4 quarts with the filter change, I called WM and advised them of the error. They advised me to bring the vehicle in, and they would take care of the problem without my waiting around. The problem was corrected and I checked the oil again, and now it is at the full mark.I don't think any harm was done to the engine only driving 11 miles with a quart of oil above the full mark? What do you guys think? Oh, and WM gave me a 50% off price next oil change, don't think I will go back there again. I will take it to the Nissan dealer as before.
Ruby
Ruby