Originally Posted By: bdcardinal
And apparently those of us that work at them, even those that go out of our way to help customers, should all be unemployed and replaced by Amazon drones.
No. I wish all employees at dealership were like you. You remind me of a parts guy that we used to have at a local Ford dealership in my younger days. He took the time to actually get to know my name and remember me on sight, despite the fact that I was usually just interested in an FL-1A and a couple wipers or an air filter. Or, when I was in Saskatoon with a company vehicle that needed an oil change, and the dealer's fast lane was closed, but the manager saw me and came running out to get me to change the oil himself, instead of doing his paperwork. There are plenty of good guys. We can't even blame the system itself. I've seen a lot of the internal Ford training materials years ago. There's nothing in there that is encouraging poor behaviour.