x wife's escape had one (hybrid).
it was great. what **really** helped was the way ford tuned the engine note and NVH. That little powerplant just sung a sweet song at whatever rpm it need to be at. If the ecu said 5k here we come, you didn't feel like it was going to beat it self up or shake off the mounts. almost like flying a turbine, or listening to a turbo spool up and down on a hilly cruise.... it did it's thing and it was fun.
But it would not have worked for me if the engine thrashed, or made a butt-ton of noise, or made it harder to talk, or sounded like it opened the secondaries and changed it's voice, or if it was overworked. It really was a nice implementation.
m