Originally Posted By: Garak
Originally Posted By: Tdbo
Just quit, they will beg you to come back.
You should see their bizarre marketing in Canada. I just finally got them to stop calling me. I've been a member since I got the G37, having the full package, always paid. They call, and call, and call, talking about adjusting the payment schedule to save me a couple bucks a year (literally very little, under $10 a year). I finally had enough and told them that I've been a customer for years, and there's no need for the continual hustle. I've got the product. I'm paying for the product. I've been a long term customer. How does it make sense - and how do you earn your wage - by trying to keep me on the same package for less money?
Yep, they do tend to call. That's why it's recommended to change your phone number in your account info to a fake number so they don't call you. Some people also don't like how they automatically charge your credit card and prefer to send in a check.