About a week ago I was involved in a small fender bender. I won't go into details, but wrong or right both parties were ticketed. The other guy is contesting his ticket, a fools errand IMO since he was also driving someone else's car and WITHOUT insurance. Anyway, I called in the accident after it happened, and contacted insurance yada yada yada.
Now, a week after the accident my insurance FINALLY got around to emailing my the quote for repairs. I noticed that one of the damaged body panels was not listed in the estimate. I also noticed that they were going to replace the damaged wheel with an aftermarket part. I emailed my adjuster right away to address my concerns. She told me that if there was additional damage (the part they missed) that they would cover it as a supplement when the car was in the body shop. HOWEVER, she told me it is standard practice to use aftermarket parts.
I told her I was not ok with this and would only be happy with an OEM wheel, aftermarket just isn't going to cut it. Long story short we did not agree, I asked her what I needed to do to get them to put a Honda OEM wheel on. She said there is nothing I can do and that she would speak with her manager.
Have any of you been in this situation? Honestly I am thinking about just touching up the spots myself and moving on. This has been quite a headache, from being ticketed (improperly IMO) to having to deal with these insurance problems.
Now, a week after the accident my insurance FINALLY got around to emailing my the quote for repairs. I noticed that one of the damaged body panels was not listed in the estimate. I also noticed that they were going to replace the damaged wheel with an aftermarket part. I emailed my adjuster right away to address my concerns. She told me that if there was additional damage (the part they missed) that they would cover it as a supplement when the car was in the body shop. HOWEVER, she told me it is standard practice to use aftermarket parts.
I told her I was not ok with this and would only be happy with an OEM wheel, aftermarket just isn't going to cut it. Long story short we did not agree, I asked her what I needed to do to get them to put a Honda OEM wheel on. She said there is nothing I can do and that she would speak with her manager.
Have any of you been in this situation? Honestly I am thinking about just touching up the spots myself and moving on. This has been quite a headache, from being ticketed (improperly IMO) to having to deal with these insurance problems.