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#4702197 - 03/21/18 04:36 PM I got the leak on my cruze 1.4T fixed for free
901Memphis Offline


Registered: 08/14/10
Posts: 12872
Loc: Northern Kentucky
So I bought the 2012 Cruze 1.4T used from a Ford dealer with 51k on it, apparently they took it on trade that day and didn't even have time to inspect it, so I buy it and the next day I saw the coolant leak and called them and they said they would fix it. 

Well I got it back today after they had it for the repair and they thankfully replaced the coolant housing, but it looks like they didn't replace the hose to the surge tank which is what I thought needed replaced ... I guess I should be happy they did the hard part. The bill says the replaced NPN Tank but it's definitely the same one... Looks like they drained the cooling system and replaced with ford's version of Dexcool, so free coolant drain and fill out of the deal, plus they changed the oil and threw on new wiper blades...

Thoughts?
_________________________
2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980

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#4702215 - 03/21/18 04:53 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
skyactiv Offline


Registered: 03/02/13
Posts: 4176
Loc: The Midwest
Most dealers that sell new and used wont sell used vehicles that spew out fluids, even if you notice it a day later. They did the right thing but don't expect them to go overboard and replace the entire cooling system. But they shouldn't be stating they replaced something they didn't. It isn't required of them if it's fixed and all is well, but it displays the integrity of that dealer. The mechanic could put that part on Ebay. Dealer mechanics do that more than you think.
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#4702227 - 03/21/18 05:04 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
901Memphis Offline


Registered: 08/14/10
Posts: 12872
Loc: Northern Kentucky
I am guessing they just mislabeled the part, because the only new part is the housing which I can clearly see is the new made in Germany GM Part. I am thankful they replaced the hard part which is the housing, the surge tank and hose are only about $20 each, and I can easily replace them myself.
_________________________
2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980

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#4702251 - 03/21/18 05:23 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
Trav Offline


Registered: 11/20/06
Posts: 18249
Loc: MA, Mittelfranken.de
Seems they did right by you. thumbsup
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#4702285 - 03/21/18 05:59 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: Trav]
SR5 Offline


Registered: 07/07/15
Posts: 4289
Loc: Down Under
Originally Posted By: Trav
Seems they did right by you. thumbsup


Yes, I think they looked after you fine, if they did all that for free.
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#4702293 - 03/21/18 06:06 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
pbm Offline


Registered: 04/19/04
Posts: 7487
Loc: New York
I hope it really is 'fixed'.
I purchased a brand new Cruze in 2011 and had it back to the dealer several times for coolant loss/ coolant odor issues....they denied there was an issue despite 200 pages of complaints for the same issue on Cruzetalk.com. They finally replaced the surge tank with no improvement. I traded it in on a new 2014 Focus and haven't regretted it. Cruzetalk.com had several different hypothesis as to what was causing the problem but nobody ever had it solved. I think it's just a bad design.
PS: There was a class action lawsuit on this very issue.

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#4702319 - 03/21/18 06:26 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: SR5]
901Memphis Offline


Registered: 08/14/10
Posts: 12872
Loc: Northern Kentucky
Originally Posted By: SR5
Originally Posted By: Trav
Seems they did right by you. thumbsup


Yes, I think they looked after you fine, if they did all that for free.



Yes I am happy how they have handled it thus far, and the page I'm showing you doesn't even include the free bodywork they billed to repair the front bumper cover which was damaged.

I'm sure they made out very well though, as I wasn't able to haggle with my limited amount of money down and they took the trade in that day so they didn't even have to deal with it on their books which I'm told is good for their bottom line.
_________________________
2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980

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#4702321 - 03/21/18 06:28 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: pbm]
901Memphis Offline


Registered: 08/14/10
Posts: 12872
Loc: Northern Kentucky
Originally Posted By: pbm
I hope it really is 'fixed'.


Yes I have been drowning in posts from cruze talk about the many coolant issues with this car among others. I am keeping a close eye on the coolant level and watching for the surge tank and hose which are the two next biggest culprits.
_________________________
2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980

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#4702324 - 03/21/18 06:30 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
benjy Offline


Registered: 08/23/10
Posts: 740
Loc: pa
the malibu's arent doing so well either!! nice size car for the $$$ but the newest engines are not so hot + wheel bearings + more wheel bearings are being replaced, some under warranty others after warranty because they put the same junk in for replacement!!!!

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#4702334 - 03/21/18 06:38 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
clinebarger Offline


Registered: 12/19/13
Posts: 1755
Loc: Fort Worth, Texas
I HATE worm drive clamps!!!! Just being nit-picky as that is NOT the way the car came from the factory.
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2001 Chevy Camaro L92/4L80E
2006 Chevy 2500HD LBZ/Allison 1000
2007 Chevy Cobalt SS LSJ/F35
2010 Toyota Corolla 2ZR-FE/Auto

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#4702336 - 03/21/18 06:41 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis]
The Critic Offline


Registered: 08/30/04
Posts: 19628
Loc: CA
I am surprised that this tech did not flag 1hr for a safety inspection.
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2011 Toyota Prius - 166k - ACDelco 0W-20
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#4702479 - 03/21/18 08:44 PM Re: I got the leak on my cruze 1.4T fixed for free [Re: The Critic]
901Memphis Offline


Registered: 08/14/10
Posts: 12872
Loc: Northern Kentucky
Originally Posted By: The Critic
I am surprised that this tech did not flag 1hr for a safety inspection.


Can you elaborate?
_________________________
2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980

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