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I got the leak on my cruze 1.4T fixed for free #4702197
03/21/18 03:36 PM
03/21/18 03:36 PM
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
901Memphis Offline OP
901Memphis  Offline OP
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
So I bought the 2012 Cruze 1.4T used from a Ford dealer with 51k on it, apparently they took it on trade that day and didn't even have time to inspect it, so I buy it and the next day I saw the coolant leak and called them and they said they would fix it. 

Well I got it back today after they had it for the repair and they thankfully replaced the coolant housing, but it looks like they didn't replace the hose to the surge tank which is what I thought needed replaced ... I guess I should be happy they did the hard part. The bill says the replaced NPN Tank but it's definitely the same one... Looks like they drained the cooling system and replaced with ford's version of Dexcool, so free coolant drain and fill out of the deal, plus they changed the oil and threw on new wiper blades...

Thoughts?


2012 Chevy Cruze LT 1.4T - 59k - Edge 0w30 SL + Mahle OX401D
2002 Buick Century 144k - Built 4T65e(Maxlife) - GTX 5w30 + Fram XG3980
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702215
03/21/18 03:53 PM
03/21/18 03:53 PM
Joined: Mar 2013
Posts: 5,133
The Midwest
skyactiv Online content
skyactiv  Online Content
Joined: Mar 2013
Posts: 5,133
The Midwest
Most dealers that sell new and used wont sell used vehicles that spew out fluids, even if you notice it a day later. They did the right thing but don't expect them to go overboard and replace the entire cooling system. But they shouldn't be stating they replaced something they didn't. It isn't required of them if it's fixed and all is well, but it displays the integrity of that dealer. The mechanic could put that part on Ebay. Dealer mechanics do that more than you think.


Wife: 15' Audi A4 quattro 6 speed manual
Me: 13' VW GTI 3 door 6 speed manual
Wanted: 2019 Ford Ranger
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702227
03/21/18 04:04 PM
03/21/18 04:04 PM
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
901Memphis Offline OP
901Memphis  Offline OP
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
I am guessing they just mislabeled the part, because the only new part is the housing which I can clearly see is the new made in Germany GM Part. I am thankful they replaced the hard part which is the housing, the surge tank and hose are only about $20 each, and I can easily replace them myself.


2012 Chevy Cruze LT 1.4T - 59k - Edge 0w30 SL + Mahle OX401D
2002 Buick Century 144k - Built 4T65e(Maxlife) - GTX 5w30 + Fram XG3980
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702251
03/21/18 04:23 PM
03/21/18 04:23 PM
Joined: Nov 2006
Posts: 20,777
MA, Mittelfranken.de
Trav Offline
Trav  Offline
Joined: Nov 2006
Posts: 20,777
MA, Mittelfranken.de
Seems they did right by you. thumbsup


ASE L1, Master. Deutsch Meisterbrief.
Re: I got the leak on my cruze 1.4T fixed for free [Re: Trav] #4702285
03/21/18 04:59 PM
03/21/18 04:59 PM
Joined: Jul 2015
Posts: 4,658
Down Under
SR5 Offline
SR5  Offline
Joined: Jul 2015
Posts: 4,658
Down Under
Originally Posted By: Trav
Seems they did right by you. thumbsup


Yes, I think they looked after you fine, if they did all that for free.


---------------------------------------------------------------------------------
Castrol GTX Ultraclean 15W40 A3/B3 + Wesfil-Cooper Z154
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702293
03/21/18 05:06 PM
03/21/18 05:06 PM
Joined: Apr 2004
Posts: 7,877
New York
pbm Offline
pbm  Offline
Joined: Apr 2004
Posts: 7,877
New York
I hope it really is 'fixed'.
I purchased a brand new Cruze in 2011 and had it back to the dealer several times for coolant loss/ coolant odor issues....they denied there was an issue despite 200 pages of complaints for the same issue on Cruzetalk.com. They finally replaced the surge tank with no improvement. I traded it in on a new 2014 Focus and haven't regretted it. Cruzetalk.com had several different hypothesis as to what was causing the problem but nobody ever had it solved. I think it's just a bad design.
PS: There was a class action lawsuit on this very issue.


'Journalism is Dead'
Re: I got the leak on my cruze 1.4T fixed for free [Re: SR5] #4702319
03/21/18 05:26 PM
03/21/18 05:26 PM
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
901Memphis Offline OP
901Memphis  Offline OP
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
Originally Posted By: SR5
Originally Posted By: Trav
Seems they did right by you. thumbsup


Yes, I think they looked after you fine, if they did all that for free.



Yes I am happy how they have handled it thus far, and the page I'm showing you doesn't even include the free bodywork they billed to repair the front bumper cover which was damaged.

I'm sure they made out very well though, as I wasn't able to haggle with my limited amount of money down and they took the trade in that day so they didn't even have to deal with it on their books which I'm told is good for their bottom line.


2012 Chevy Cruze LT 1.4T - 59k - Edge 0w30 SL + Mahle OX401D
2002 Buick Century 144k - Built 4T65e(Maxlife) - GTX 5w30 + Fram XG3980
Re: I got the leak on my cruze 1.4T fixed for free [Re: pbm] #4702321
03/21/18 05:28 PM
03/21/18 05:28 PM
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
901Memphis Offline OP
901Memphis  Offline OP
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
Originally Posted By: pbm
I hope it really is 'fixed'.


Yes I have been drowning in posts from cruze talk about the many coolant issues with this car among others. I am keeping a close eye on the coolant level and watching for the surge tank and hose which are the two next biggest culprits.


2012 Chevy Cruze LT 1.4T - 59k - Edge 0w30 SL + Mahle OX401D
2002 Buick Century 144k - Built 4T65e(Maxlife) - GTX 5w30 + Fram XG3980
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702324
03/21/18 05:30 PM
03/21/18 05:30 PM
Joined: Aug 2010
Posts: 1,197
pa
benjy Offline
benjy  Offline
Joined: Aug 2010
Posts: 1,197
pa
the malibu's arent doing so well either!! nice size car for the $$$ but the newest engines are not so hot + wheel bearings + more wheel bearings are being replaced, some under warranty others after warranty because they put the same junk in for replacement!!!!

Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702334
03/21/18 05:38 PM
03/21/18 05:38 PM
Joined: Dec 2013
Posts: 2,592
Fort Worth, Texas
clinebarger Offline
clinebarger  Offline
Joined: Dec 2013
Posts: 2,592
Fort Worth, Texas
I HATE worm drive clamps!!!! Just being nit-picky as that is NOT the way the car came from the factory.


2001 Chevy Camaro L92/4L80E
2006 Chevy 2500HD LBZ/Allison 1000
2010 Toyota Corolla 2ZR-FE/U341E
2000 Toyota Avalon 1MZ-FE/A541E
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4702336
03/21/18 05:41 PM
03/21/18 05:41 PM
Joined: Aug 2004
Posts: 20,349
CA
The Critic Online crying
The Critic  Online Crying
Joined: Aug 2004
Posts: 20,349
CA
I am surprised that this tech did not flag 1hr for a safety inspection.


2011 Toyota Prius - 181k - M1 EP/EP HM Mix 0W-20
2007 Honda Accord 2.4 - 134K - Mobil 1 EP HM 5W-30
Re: I got the leak on my cruze 1.4T fixed for free [Re: The Critic] #4702479
03/21/18 07:44 PM
03/21/18 07:44 PM
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
901Memphis Offline OP
901Memphis  Offline OP
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
Originally Posted By: The Critic
I am surprised that this tech did not flag 1hr for a safety inspection.


Can you elaborate?


2012 Chevy Cruze LT 1.4T - 59k - Edge 0w30 SL + Mahle OX401D
2002 Buick Century 144k - Built 4T65e(Maxlife) - GTX 5w30 + Fram XG3980
Re: I got the leak on my cruze 1.4T fixed for free [Re: 901Memphis] #4740618
04/27/18 01:22 PM
04/27/18 01:22 PM
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
901Memphis Offline OP
901Memphis  Offline OP
Joined: Aug 2010
Posts: 12,913
Northern Kentucky
Got the other hose replaced by the dealer through much difficulty. They kept trying to charge me $250 for the hose and coolant top off.








It's on my to do list now that it's warmer to clean up the engine bay too.


2012 Chevy Cruze LT 1.4T - 59k - Edge 0w30 SL + Mahle OX401D
2002 Buick Century 144k - Built 4T65e(Maxlife) - GTX 5w30 + Fram XG3980

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