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Update: Internet Plans - The Good, Bad, Ugly !?!? #4701951
03/21/18 01:11 PM
03/21/18 01:11 PM
Joined: Oct 2014
Posts: 292
Pacific NW USA
GemStater Offline OP
GemStater  Offline OP
Joined: Oct 2014
Posts: 292
Pacific NW USA
This is an update from the thread I started nearly a year ago: Internet Plans - The Good, Bad, Ugly !?!?

Background:

- Prior to 4/19/17, I was using Cable One Internet. It cost $40 per month for 15Mbps and had a 50GB per month data cap.

- On 4/19/17, I switched to CentryLink DSL Internet. I got on a promotion. It cost $33.98 per month including internet recovery cost for 40Mbps and NO data caps. I purchased my own modem so no monthly modem lease.

- Today, 3/21/18, I called at month 11 of my promotional contract and did a bill review. I was able to keep my existing speed, again, with no data caps and got on CenturyLink's Price-for-Life plan for $40 per month including internet recovery cost. I couldn't be happier with this; a good speed at a good price.

My experience with CenturyLink:

With the start of my promotion. I had to watch my billing like a hawk. They had charged me shipping cost to ship the modem they require new subscribers to get with the set up of new service. My promotion included free shipping on the modem. This took a few calls to get cleared up. Next, I returned the CenturyLink provided modem with their provided UPS return label. After confirming they did receive the modem, it took many call backs to get the $9.99 modem lease fee removed from my bill and charges credited back to my account. Their customer care representatives are courteous and good to deal with for the most part but some of them as it would seem don't know what they are doing. I have a list of call dates with confirmation numbers I kept as I dealt with billing discrepancies.

So aside from the initial promotional and billing hiccups with CenturyLink, the actual internet service has been great. 40Mbps allows us to stream all the HD Netflix we want, again, with NO data caps. That was the biggest problem I had with Cable One. Oh sure! Cable One offers'Blazing Fast" internet speed, but with cumbersome data caps. In my opinion, fast internet is all but useless if one has to constantly concern themselves with whether or not they are reaching they're data cap for that month.

We did have a day outage of service due to infrastructure upgrades/maintenance. It is a new fiber-optic service being offered so I believe they are upgrading and expanding the new service which again has only been one day for the whole year I've been with CenturyLink.

All-in-all I'm happy with Centurylink internet, both the speed and what I pay.


06 Honda Accord EX-L 3.0L Mobil 0W-20 AFE | Fram XG7313
02 Dodge Grand Caravan 3.3L - PP 5W-30 | Fram Ultra XG8A
69 Plymouth Road Runner 383 - Restoration
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: GemStater] #4701965
03/21/18 01:27 PM
03/21/18 01:27 PM
Joined: Mar 2010
Posts: 1,406
USA
SOHCman Offline
SOHCman  Offline
Joined: Mar 2010
Posts: 1,406
USA
I will never do business with centurylink again because of such billing and return modem shipping shenanigans and poor poor customer service. You get much lower pricing in your area to.


I urge people not to wait 100K to change out the fluid in their transfer case units. -Kestas
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: SOHCman] #4701998
03/21/18 02:00 PM
03/21/18 02:00 PM
Joined: Oct 2014
Posts: 292
Pacific NW USA
GemStater Offline OP
GemStater  Offline OP
Joined: Oct 2014
Posts: 292
Pacific NW USA
Originally Posted By: SOHCman
I will never do business with centurylink again because of such billing and return modem shipping shenanigans and poor poor customer service. You get much lower pricing in your area to.


I agree with you on the billing. It was very frustrating to work though. CenturyLink seems very disorganized when it comes to their promotions. But I withered the storm and things are good for us now.

Then only other option in my area for internet is CableOne, but as noted, their plan structure and data caps make it a very ugly option for us. Also, I had a bad experience once where Cable One customer service was very condescending and rude to me on the phone for a very valid complaint I had about my service. That makes it easy to stay away from Cable One. With our CenturyLink Price-for-Life guarantee, I don't think I'll be worrying about it for a long time.


06 Honda Accord EX-L 3.0L Mobil 0W-20 AFE | Fram XG7313
02 Dodge Grand Caravan 3.3L - PP 5W-30 | Fram Ultra XG8A
69 Plymouth Road Runner 383 - Restoration
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: GemStater] #4702012
03/21/18 02:18 PM
03/21/18 02:18 PM
Joined: Dec 2010
Posts: 790
Romania
Andy636 Offline
Andy636  Offline
Joined: Dec 2010
Posts: 790
Romania
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P

Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: Andy636] #4702026
03/21/18 02:32 PM
03/21/18 02:32 PM
Joined: Apr 2017
Posts: 1,480
Ontario, Canada
mightymousetech Offline
mightymousetech  Offline
Joined: Apr 2017
Posts: 1,480
Ontario, Canada
Originally Posted By: Andy636
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P


1 Gb? My phone is faster than that. LOL

At home I have 500 Gb, no cap, $40/month.


Mighty Mouse Tech
BMW Tech, Former Acura Tech
2010 Civic Si Castrol 0W40, Redline MTL
2013 BMW 135i M Sport Edition Castrol 0W40, Redline MTL
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: GemStater] #4702040
03/21/18 02:44 PM
03/21/18 02:44 PM
Joined: Oct 2014
Posts: 3,897
Utah
CKN Offline
CKN  Offline
Joined: Oct 2014
Posts: 3,897
Utah
I realize these things can be regional-but Century Link here is not the greatest. They have to dig up your lawn-to get you twin copper wires that MAY deliver up to 40mbps. In the "just built" section of town they do have fiber-but not in any neighborhoods just seven years old.

While Xfinity/Comcast already has boxes and their minimum speed is 50mbps. You can get up to 400mbps. They just need to go to the side of your hose and hook up the wire. They do have a 1TB CAP before you pay additional charges.

Last edited by CKN; 03/21/18 02:47 PM.
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: mightymousetech] #4702041
03/21/18 02:44 PM
03/21/18 02:44 PM
Joined: Dec 2005
Posts: 9,898
Upper Midwest
kschachn Offline
kschachn  Offline
Joined: Dec 2005
Posts: 9,898
Upper Midwest
Originally Posted By: mightymousetech
Originally Posted By: Andy636
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P

1 Gb? My phone is faster than that. LOL

At home I have 500 Gb, no cap, $40/month.

I don't understand what you both are saying. "1Gb" is not a speed it is an allowance of data (a cap). Speeds are in units per second. And Andy636 says he doesn't understand a cap but then mentions one.

No phone is "faster" than "1 Gb".


1994 BMW 530i, 228K
1996 Honda Accord, 263K
1999 Toyota Sienna, 400K
2000 Toyota ECHO, 271K
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: mightymousetech] #4702060
03/21/18 02:58 PM
03/21/18 02:58 PM
Joined: Oct 2012
Posts: 2,109
Northern Ontario, Canada
Danno Offline
Danno  Offline
Joined: Oct 2012
Posts: 2,109
Northern Ontario, Canada
Originally Posted By: mightymousetech
Originally Posted By: Andy636
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P


1 Gb? My phone is faster than that. LOL

At home I have 500 Gb, no cap, $40/month.

Where in Ontario and which service provider, I'd like to get in on that.


2016 Sorento SX V6 AWD
2015 KIA RIO SX
2010 Mazda 3 2.0L
2009 Venza V6 AWD
2013 Sonata 2.4L RIP in write-off crash
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: Danno] #4702070
03/21/18 03:06 PM
03/21/18 03:06 PM
Joined: Apr 2017
Posts: 1,480
Ontario, Canada
mightymousetech Offline
mightymousetech  Offline
Joined: Apr 2017
Posts: 1,480
Ontario, Canada
Originally Posted By: Danno
Originally Posted By: mightymousetech
Originally Posted By: Andy636
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P


1 Gb? My phone is faster than that. LOL

At home I have 500 Gb, no cap, $40/month.

Where in Ontario and which service provider, I'd like to get in on that.


Getting it from Rogers of all people. Took a bit of work to get it. I am in Ottawa.

Last edited by mightymousetech; 03/21/18 03:07 PM.

Mighty Mouse Tech
BMW Tech, Former Acura Tech
2010 Civic Si Castrol 0W40, Redline MTL
2013 BMW 135i M Sport Edition Castrol 0W40, Redline MTL
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: CKN] #4702075
03/21/18 03:09 PM
03/21/18 03:09 PM
Joined: Oct 2014
Posts: 292
Pacific NW USA
GemStater Offline OP
GemStater  Offline OP
Joined: Oct 2014
Posts: 292
Pacific NW USA
Originally Posted By: CKN
I realize these things can be regional-but Century Link here is not the greatest. They have to dig up your lawn-to get you twin copper wires that MAY deliver up to 40mbps. In the "just built" section of town they do have fiber-but not in any neighborhoods just seven years old.

While Xfinity/Comcast already has boxes and their minimum speed is 50mbps. You can get up to 400mbps. They just need to go to the side of your hose and hook up the wire. They do have a 1TB CAP before you pay additional charges.


Here, CenturyLink offers different speed options in different areas of town. Some areas aren't very good, others much better. From what I read, CenturyLink is wholesaling internet from a newly installed fiber-optic hub in my area and this isn't widely available yet. My parents that live across town can't get it. The CenturyLink rep today offered me up to 80Mbps and their website shows 100 and 1000Mbps options are available as well.

1,000 Mbps = 1 Gig

I don't really see the point in paying for faster speed when 40Mbps works great for all our needs.

To the folks not living in the United States, I understand the U.S. has among the slowest and most costly consumer internet in the world. Although as someone pointed out, you probably have to compare amount paid for internet service to annual take-home pay as a proportional comparison.


06 Honda Accord EX-L 3.0L Mobil 0W-20 AFE | Fram XG7313
02 Dodge Grand Caravan 3.3L - PP 5W-30 | Fram Ultra XG8A
69 Plymouth Road Runner 383 - Restoration
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: GemStater] #4702367
03/21/18 07:11 PM
03/21/18 07:11 PM
Joined: Sep 2015
Posts: 5,857
Kalifornia Kollective
BrocLuno Offline
BrocLuno  Offline
Joined: Sep 2015
Posts: 5,857
Kalifornia Kollective
400Mbs, dual WiFi, and STD Def TV is over $140/mo here with Comcast ... frown

There is no phone based service that could come close to keeping up. Satellite is a joke for I'Net. If they own the wire, they got you. Speed is not an issue, competition is ... frown


Formerly in marine engineering. In an earlier life I owned my own petroleum tank truck, and hauled for the majors and independent's.
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: Andy636] #4702385
03/21/18 07:29 PM
03/21/18 07:29 PM
Joined: Aug 2003
Posts: 12,898
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,898
NE,Ohio
Originally Posted By: Andy636
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P


I think our friend from Romania is saying he gets 1 Gbit/s internet with no caps for $12

I'm just happy I'm not stuck back at 384kbit/3mbit (up/down) that we had here for 10 years or so.

just last year we finally joined the 100mbit crowd with 10/100 speed. for 64.99 no cap.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: GemStater] #4702460
03/21/18 08:31 PM
03/21/18 08:31 PM
Joined: Feb 2014
Posts: 2,288
Kansan,1911 45ACP fan
Marco620 Offline
Marco620  Offline
Joined: Feb 2014
Posts: 2,288
Kansan,1911 45ACP fan
I've got the Docsis 3 setup and get 71 Down and 10 Up for 50.00 They call and try to up sell me but each time they call I just tell them she wears the pants and if I want to live its not a decision left to me.


15' Civic 179k.0w20 Redline/Archoil9100,Eibach,Yokohama/Borla Exhaust/Tein Suspension/Fu7317/Redline Si-1
Right to work state proud. Non union household
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: GemStater] #4705115
03/24/18 10:29 AM
03/24/18 10:29 AM
Joined: Jul 2012
Posts: 2,310
South Carolina
alarmguy Offline
alarmguy  Offline
Joined: Jul 2012
Posts: 2,310
South Carolina
Current,
$54.95 =Actual payment, 100/12 MBPS with Spectrum, no caps, no taxes, and actual speeds are closer to 115/14 depending time of day. Awesome performance, lighting quick.

Very near future,
Our Electric company is laying fiber-optic, lines are now hung all areas outside of our communities, linemen say within 6 weeks or so they will be in the actual communities hooking up homes, so safe to say a couple months.
Cost is $49.95 actual payment 100/100 MBPS ... and I am really excited about that!

They also offer incredible price on 1/1 GIG but absolutely no need for us at $89.95 a month.
Oops and just added another tier at $69.95 for 500/500

Best part is, since its part of our electric co-op, you can actually go to the site and pick out the price plan that you want, unlike any pay tv or public internet company which offer smoke and mirror 'special offers" ya da ya da....

Last edited by alarmguy; 03/24/18 10:34 AM.

14 Road King (current)
08 VStar 1300 Tourer
07 Suzuki C50
Re: Update: Internet Plans - The Good, Bad, Ugly !?!? [Re: mightymousetech] #4705124
03/24/18 10:36 AM
03/24/18 10:36 AM
Joined: Jul 2012
Posts: 2,310
South Carolina
alarmguy Offline
alarmguy  Offline
Joined: Jul 2012
Posts: 2,310
South Carolina
Originally Posted By: mightymousetech
Originally Posted By: Andy636
What is this data cap you keep mentioning? grin

I get 1 Gb for $12...after tax that is...beat that :P


1 Gb? My phone is faster than that. LOL

At home I have 500 Gb, no cap, $40/month.


You clearly dont know what a GB and MB is


14 Road King (current)
08 VStar 1300 Tourer
07 Suzuki C50
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