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Windows 10 video problems #4650873
01/30/18 09:28 AM
01/30/18 09:28 AM
Joined: Jun 2009
Posts: 275
NY
sleepery Offline OP
sleepery  Offline OP
Joined: Jun 2009
Posts: 275
NY
I am experiencing slow motion video playback and audio distortion when watching videos . It is usually at the start of the video and also when resuming play after pausing the video .
This is sometimes accompanied with a green overlay distorting the picture ( not sure if that is the best description).

I searched youtube and found a few videos dealing with audio problems but this seems to be a video/audio combination issue .

Thanks in advance for any tips on troubleshooting this .

Re: Windows 10 video problems [Re: sleepery] #4650878
01/30/18 09:43 AM
01/30/18 09:43 AM
Joined: Feb 2009
Posts: 1,578
wv
krismoriah72 Offline
krismoriah72  Offline
Joined: Feb 2009
Posts: 1,578
wv
Try VLC media player to see if it gives you the same issue. I watch everything on VLC instead of Windows Media Players.

Re: Windows 10 video problems [Re: sleepery] #4650884
01/30/18 09:45 AM
01/30/18 09:45 AM
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Trav Offline
Trav  Offline
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Its a video driver issue. The M$ know it all's put a driver they want in there and if you change it Win 10 will change it back.
The trick is to download the driver from the video car manufacturer, go offline and install it, make sure it works properly then prevent Windows from updating drivers before going back online.

There are a few ways to do this depending on home or pro, more into is online. gpedit.msc, prevent windows from updating drivers with update is the easiest and best way in pro, home requires a couple or registry tweaks.


ASE L1, Master. Deutsch Meisterbrief.
Re: Windows 10 video problems [Re: sleepery] #4650885
01/30/18 09:46 AM
01/30/18 09:46 AM
Joined: Aug 2017
Posts: 538
Nebraska
BJD78 Offline
BJD78  Offline
Joined: Aug 2017
Posts: 538
Nebraska
After that last win 10 update our netflicks seemed to slow down and buffer and it never did that before, Our browser is firefox and we decided to run netflicks on Opera and it has not happened since. In our experience anyway it seemed to be a firefox issue after that last Win 10 update. Might be worth a try to give Opera, Chrome or Safari a go and see if that works.


2010 Forester:122K
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OCI 5K using the cheapest dino oil I can buy,usually NAPA or TSC Travelers oil.
Re: Windows 10 video problems [Re: sleepery] #4650896
01/30/18 09:52 AM
01/30/18 09:52 AM
Joined: Aug 2003
Posts: 12,908
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,908
NE,Ohio
not enough information.. are we talking about netflix, youtube, other?

What player are you using.

What are the system specs.

What drivers are installed.(mainly video)


2019 Jeep Cherokee Trailhawk 2.0T
Re: Windows 10 video problems [Re: sleepery] #4650936
01/30/18 10:30 AM
01/30/18 10:30 AM
Joined: Jan 2013
Posts: 1,852
Texas
WyrTwister Offline
WyrTwister  Offline
Joined: Jan 2013
Posts: 1,852
Texas
A Netflix app is available on the windows store .

As for as VLC , I use it quite often .


Wyr
God bless
Re: Windows 10 video problems [Re: Rand] #4651014
01/30/18 11:39 AM
01/30/18 11:39 AM
Joined: May 2006
Posts: 3,311
Windsor, Ontario, Canada
uc50ic4more Offline
uc50ic4more  Offline
Joined: May 2006
Posts: 3,311
Windsor, Ontario, Canada
Originally Posted By: Rand
not enough information.. are we talking about netflix, youtube, other?

What player are you using.

What are the system specs.

What drivers are installed.(mainly video)


Agreed. There are so many variables when it comes to offline vs. local files being played, and their codecs and encoding methods.

Re: Windows 10 video problems [Re: sleepery] #4651096
01/30/18 01:18 PM
01/30/18 01:18 PM
Joined: Jun 2009
Posts: 275
NY
sleepery Offline OP
sleepery  Offline OP
Joined: Jun 2009
Posts: 275
NY
This happens mostly with youtube videos. It also happens when streaming live sports not on youtube an example would be vipbox type sites that have a bunch of links to watch games on .

My computer is a Dell Inspiron with Windows 10 home 8Gb ram, Inteli3-7100 2.4 GHz processor .

Video playback shows windows media player .

I checked for driver updates in the device manager and it said latest drivers installed. driver version 22.20.26.4836 Intel hd graphics 670.
I am not very sure of what all of that means to be honest but tried to provide some more information .

Re: Windows 10 video problems [Re: sleepery] #4651135
01/30/18 01:50 PM
01/30/18 01:50 PM
Joined: Apr 2008
Posts: 37,222
Ontario, Canada
OVERKILL Offline
OVERKILL  Offline
Joined: Apr 2008
Posts: 37,222
Ontario, Canada
Originally Posted By: sleepery
This happens mostly with youtube videos. It also happens when streaming live sports not on youtube an example would be vipbox type sites that have a bunch of links to watch games on .

My computer is a Dell Inspiron with Windows 10 home 8Gb ram, Inteli3-7100 2.4 GHz processor .

Video playback shows windows media player .

I checked for driver updates in the device manager and it said latest drivers installed. driver version 22.20.26.4836 Intel hd graphics 670.
I am not very sure of what all of that means to be honest but tried to provide some more information .


When done through Device Mangler, you are just asking Microsoft to check their servers, which will yield a generic driver. You want either the driver from DELL or straight from Intel. If you check the DELL support site, you should see what the latest driver they offer is.

The latest version from Intel is Driver Version: 23.20.16.4901, which can be found in package 15.60.2.4901, and is located here:
https://downloadcenter.intel.com/downloa...-?product=80939


2018 RAM 1500 Big Horn EcoDiesel
2016 Grand Cherokee SRT
Re: Windows 10 video problems [Re: OVERKILL] #4651442
01/30/18 06:58 PM
01/30/18 06:58 PM
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Trav Offline
Trav  Offline
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Then you must insure M$ doesn't give it heave ho the next time it looks for updates like tomorrow.


ASE L1, Master. Deutsch Meisterbrief.
Re: Windows 10 video problems [Re: Trav] #4651516
01/30/18 08:35 PM
01/30/18 08:35 PM
Joined: Apr 2008
Posts: 37,222
Ontario, Canada
OVERKILL Offline
OVERKILL  Offline
Joined: Apr 2008
Posts: 37,222
Ontario, Canada
Originally Posted By: Trav
Then you must insure M$ doesn't give it heave ho the next time it looks for updates like tomorrow.


My experience with 10 has been it only replaced video drivers with a major build update, the day-to-day updates have been OK in that regard.

It is annoying however, so I feel your pain. I intentionally order Windows 7-based systems still to avoid 10, because you never know what software a new build is going to break.


2018 RAM 1500 Big Horn EcoDiesel
2016 Grand Cherokee SRT
Re: Windows 10 video problems [Re: sleepery] #4651518
01/30/18 08:37 PM
01/30/18 08:37 PM
Joined: Apr 2004
Posts: 5,212
Texas
JustinH Offline
JustinH  Offline
Joined: Apr 2004
Posts: 5,212
Texas
You can run the dell control center driver program at support.dell.com

It will auto load all the drivers and firmware from the dell website.


'11 Hyundai Sonata GLS
'11 Scion XB
Re: Windows 10 video problems [Re: OVERKILL] #4651532
01/30/18 08:59 PM
01/30/18 08:59 PM
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Trav Offline
Trav  Offline
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Originally Posted By: OVERKILL
Originally Posted By: Trav
Then you must insure M$ doesn't give it heave ho the next time it looks for updates like tomorrow.


My experience with 10 has been it only replaced video drivers with a major build update, the day-to-day updates have been OK in that regard.

It is annoying however, so I feel your pain. I intentionally order Windows 7-based systems still to avoid 10, because you never know what software a new build is going to break.


They do update the driver when Win 10 goes looking for updates of any sort, this behavior seems to be more so with 1709. I have a i7 laptop that needs a OE video driver to operate properly.
Every time I got the thing performing perfectly then I noticed the screen go black and come back, I knew that was the driver being put in by M$. Sure enough device manager showed a M$ driver.

I put an end to that fiasco by opening gpedit.msc and under system enabling prevent driver installation with these id's, the id can be found in the device manager.
Now when I go to windows update I get this and no more M$ driver install.




ASE L1, Master. Deutsch Meisterbrief.
Re: Windows 10 video problems [Re: Trav] #4651542
01/30/18 09:17 PM
01/30/18 09:17 PM
Joined: Apr 2008
Posts: 37,222
Ontario, Canada
OVERKILL Offline
OVERKILL  Offline
Joined: Apr 2008
Posts: 37,222
Ontario, Canada
Originally Posted By: Trav
Originally Posted By: OVERKILL
Originally Posted By: Trav
Then you must insure M$ doesn't give it heave ho the next time it looks for updates like tomorrow.


My experience with 10 has been it only replaced video drivers with a major build update, the day-to-day updates have been OK in that regard.

It is annoying however, so I feel your pain. I intentionally order Windows 7-based systems still to avoid 10, because you never know what software a new build is going to break.


They do update the driver when Win 10 goes looking for updates of any sort, this behavior seems to be more so with 1709. I have a i7 laptop that needs a OE video driver to operate properly.
Every time I got the thing performing perfectly then I noticed the screen go black and come back, I knew that was the driver being put in by M$. Sure enough device manager showed a M$ driver.

I put an end to that fiasco by opening gpedit.msc and under system enabling prevent driver installation with these id's, the id can be found in the device manager.
Now when I go to windows update I get this and no more M$ driver install.





That's nuts.

Have not had that issue, the NVidia and ATI drivers tend to stay installed unless there's a build update, that's when I notice an MS driver taking their stead.

Pretty sad that you'd have to edit Group Policy for your computer to run correctly. The option to omit drivers from the automatic update should have been standard.


2018 RAM 1500 Big Horn EcoDiesel
2016 Grand Cherokee SRT
Re: Windows 10 video problems [Re: OVERKILL] #4651569
01/30/18 09:44 PM
01/30/18 09:44 PM
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
Trav Offline
Trav  Offline
Joined: Nov 2006
Posts: 19,955
MA, Mittelfranken.de
You would know better than I but it seems if the M$ driver is based on the same version as the one from the OE or manufacturer it leaves it alone, the M$ driver is only missing the driver control panel in some cases.

This laptop requires a previous version to play Postal and Postal 2 without crashing and flash video. I just looked at the others and you are correct M$ did not mess with the driver, they have the latest OE.


ASE L1, Master. Deutsch Meisterbrief.
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