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#4593913 - 12/04/17 12:31 PM New tire flat, is bad install possible?
johnnyh55 Offline


Registered: 11/20/14
Posts: 26
Loc: Canada
I bought new tires on the weekend and got them installed at the shop. Left the shop and was heading home, cross a bridge and when I drove over the expansion joint, I heard a noise. I thought I had lost one of center caps of the wheel. I then waited at the red light right after the bridge and the tpms light came on and then I notice my truck leaning towards the drivers side. When the light turned green and I started droving I notice it was completly flat so I pulled over at the next entrance and my tire was off the rim on the road but the bead still seated on the in the back. I called the tire shop ahead of time and said that I was coming back on a tow truck since the tire was flat. When I got back to the tire shop the tow truck backed the truck in the bay and I went inside to talk to the manager as the mechanic was removing the tire. He then came to get me to show me there was a hole in the thread. He then plugged the tire and I was on my way. I don't recall seeing anything on the road and the tires on the cars ahead of me didn't go flat. I mean it's possible that I got one but with my old tires, I never had a flat in 5 years.

Is it possible that the bead didn't seat right and when I hit the expansion joint the tire lost all of its air? The conspiracy theory would suggest that the mechanic would of puncture a hole in the tire when I went inside to talk to the manager as the shop didn't want to pay for the towing but they ended up paying for it anyway. Now it kind of sucks, since I have new tires but one of them already has a plug in it.

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#4593924 - 12/04/17 12:44 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
HoosierJeeper Offline


Registered: 11/23/16
Posts: 1276
Loc: WI
I'm with you.

I would ask for a new tire, you bought new tires, not a plugged one.
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#4593933 - 12/04/17 12:50 PM Re: New tire flat, is bad install possible? [Re: HoosierJeeper]
Quattro Pete Offline


Registered: 10/30/02
Posts: 35840
Loc: Great Lakes
Originally Posted By: HoosierJeeper
I would ask for a new tire, you bought new tires, not a plugged one.

So when you buy a new car and don't buy insurance, and your car gets totaled right after driving off dealer lot, do you go back to the dealer and ask for a new car, not a crumpled one?

As for the OP, it does sound a bit sketchy, given the fact that he heard a noise just before he noticed his tire was off the rim. Not sure that a tire puncture would make any noticeable noise... I guess it depends on what he hit, if anything.
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#4593934 - 12/04/17 12:50 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
PimTac Online   content


Registered: 03/04/17
Posts: 4237
Loc: Soviet State of Washington
Yep the cynical side of me would suspect that the tire shop guy did that though with no proof itís all speculative. Sadly so many places do anything to screw over customers that the good ones suffer as well. Did you get a good look at the hole? Jagged, uneven, or a nice round punch?

If you donít trust the shop then you could not give them any further business.
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#4593937 - 12/04/17 12:55 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
andyd Online   content


Registered: 09/25/04
Posts: 7138
Loc: Marshfield , MA
Did you buy a road hazard policy? A plug in the tread is a good repair done correctly. Bad luck
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#4593963 - 12/04/17 01:18 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
aquariuscsm Offline


Registered: 12/30/06
Posts: 18150
Loc: Dallas,Tx USA
With the amount of trash and debris that's constantly on the roads,you more than likely ran something over and got a flat. It sucks,but stuff happens.
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#4593995 - 12/04/17 01:44 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
Chris142 Online   content


Registered: 06/05/03
Posts: 16817
Loc: Deplorable in apple valley, ca
There is no way that the tire was not seated on the rim when it left the shop.
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#4594004 - 12/04/17 01:51 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
raytseng Offline


Registered: 12/11/08
Posts: 2333
Loc: CA
Most of the premium tire brands like continental or michelin have a 30 day satisfaction or other satisfaction warranty that is not just satisfaction but above and beyond road hazard. The claims are fulfilled with new tires not a repair
So if you are utilizing that, yes you can have a brand new tire if the tire is damaged 5min after pulling out of the shop if you insist on that policy.

The analogy to totalling a car off the lot is obviously flawed because a car is not a tire and the contracts are different.



Edited by raytseng (12/04/17 02:00 PM)

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#4594085 - 12/04/17 02:50 PM Re: New tire flat, is bad install possible? [Re: raytseng]
HoosierJeeper Offline


Registered: 11/23/16
Posts: 1276
Loc: WI
Originally Posted By: raytseng

The analogy to totalling a car off the lot is obviously flawed because a car is not a tire and the contracts are different.



Correct, if you totaled a car coming out of the dealer, it's assumed the dealer did nothing to create the accident (unless they sent someone out to get you). With this, there's a possibility the tire shop messed up. Not worth going to jail for torching the shop but I would lookup the satisfaction policy and there's likely a remedy in there.
_________________________
15 Jeep KL Limited V6: Formula Shell 5W20
07 LR3 SE V8: Maxlife 5W30
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#4594100 - 12/04/17 03:00 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
PimTac Online   content


Registered: 03/04/17
Posts: 4237
Loc: Soviet State of Washington
If this is a well known brand of tires, maybe try calling their customer service # and get clarification on their satisfaction guarantee. If itís in your favor they can contact that shop to make things whole for you?
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#4594109 - 12/04/17 03:05 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
JTK Offline


Registered: 08/14/03
Posts: 10559
Loc: Buffalo, NY
I've never had a tire bead come unseated, even with a flat or what I'd call a blowout. I'd think if it did and you rolled on it, even for a short while, the tire would or should be trash.
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#4594237 - 12/04/17 05:32 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
eljefino Offline


Registered: 06/15/03
Posts: 32631
Loc: ME
When I worked at a tire shop we had a pricey continental tire come in that was leaking air through a manufacturing "pip" in the middle of the tread. (There were four of these pips visible on the inside.) I reamed it wider and stuffed a mushroom patch through there, and we rang it up as a mfr defect.

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#4594277 - 12/04/17 06:18 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
TinyVoices Offline


Registered: 09/12/16
Posts: 480
Loc: Vienna, VA
What brand were the tires? I've had a tire de bead itself but it was a manufacture defect, not a bad install.
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#4594293 - 12/04/17 06:31 PM Re: New tire flat, is bad install possible? [Re: JTK]
eyeofthetiger Offline


Registered: 11/18/17
Posts: 683
Loc: South Carolina
Originally Posted By: JTK
I've never had a tire bead come unseated, even with a flat or what I'd call a blowout. I'd think if it did and you rolled on it, even for a short while, the tire would or should be trash.


I had a bead unseat on a fully inflated tire, once. In order for that to occur, I had to drift almost completely sideways into a series of dirt ruts at somewhere around 30 or 40 MPH. Rallycross. An expansion joint on a bridge will not do that. Even driving on a completely deflated tire is not likely to do that. I would raise heck with the tire shop. This is too fishy.
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2017 Ford Fiesta 1.0T - Valvoline SynPower 5W-20, Motorcraft FL910S
1988 GMC K1500 4.3/700R4 - Supertech 15W-40, Fram TG3980
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#4594347 - 12/04/17 07:18 PM Re: New tire flat, is bad install possible? [Re: johnnyh55]
Traction Offline


Registered: 06/04/13
Posts: 978
Loc: iowa
I installed a new set of 20 inch tires on my friend's Tundra, and on his 3 mile trip home he had a totally flat tire. Turns out it was on the usual right rear tire with a 1 inch chunk of metal in it. The tires were bought from Tirerack with included road hazard, and they shipped a new one right away, and the problem was solved. 75% of the flat tires I have fixed have been the right rear. Most of the junk is near the shoulder, and the front tire kicks it up, and it goes in the rear tire. Most destroyed tires come from the right side too, because the driver doesn't see it when they walk up to the car, then it's too late in a few hundred feet, even with TPMS.


Edited by Traction (12/04/17 07:28 PM)
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