I am in a situation where I purchased a vehicle from a dealership and now I don’t want the vehicle anymore due to issues that are unresolved. Has anyone purchased a vehicle from a dealership and had the dealer take back the vehicle after 6 weeks?
This was my second vehicle that I purchased from this dealer. A friend of mine told me that this dealer was “squared away”. I purchased the first vehicle back in 2004; it was a 2000 Mercury Villager. This is a Chevy dealer. My second vehicle that I purchased from them was a 2007 Acura TSX. I purchased these vehicles at from a Chevy dealer because of my prior experience with them.
The vehicle was purchased on 5/12/2010 at 8PM and raining. I did this only because I trusted this dealer. During the test drive I noticed that the vehicle appeared to pull to the left.
5/13/2010 told dealer about the dent on the roof and trunk area. My salesmen said bring it in and we will take care of it. This was what I expected from his dealer. I told the salesmen that I understand that this is a used vehicle and minor scratches are to be expected, but dents are not.
On 5/14/2010, the vehicle was dropped off to the dealer for the alignment. Also left the car at the dealer for the paintless dent removal guy to work on the car.
The paintless dent removal guy did a horrible job; even the salesmen agreed it was bad. The dealer now agrees to have a body shop repair the damage. Body shop did a bad job on the trunk.
The dealer was willing to install an Acura Wind Deflector on the roof as compensation for the damage on the roof. Instead, they placed a non-slip floor cover on the roof (two strips). I told them that was unable acceptable. Now the salesman tells me he will personally that care of this. I go back in a few days and I see a wind deflector. This was one ugly wind deflector from Pepboys.
Now I am at a point where I am going to sue the dealer in small claims court for the proper repair of the vehicle or the option would be for the dealer to take the vehicle back. Is this even an option that the dealer will consider taking the vehicle back?
This was my second vehicle that I purchased from this dealer. A friend of mine told me that this dealer was “squared away”. I purchased the first vehicle back in 2004; it was a 2000 Mercury Villager. This is a Chevy dealer. My second vehicle that I purchased from them was a 2007 Acura TSX. I purchased these vehicles at from a Chevy dealer because of my prior experience with them.
The vehicle was purchased on 5/12/2010 at 8PM and raining. I did this only because I trusted this dealer. During the test drive I noticed that the vehicle appeared to pull to the left.
5/13/2010 told dealer about the dent on the roof and trunk area. My salesmen said bring it in and we will take care of it. This was what I expected from his dealer. I told the salesmen that I understand that this is a used vehicle and minor scratches are to be expected, but dents are not.
On 5/14/2010, the vehicle was dropped off to the dealer for the alignment. Also left the car at the dealer for the paintless dent removal guy to work on the car.
The paintless dent removal guy did a horrible job; even the salesmen agreed it was bad. The dealer now agrees to have a body shop repair the damage. Body shop did a bad job on the trunk.
The dealer was willing to install an Acura Wind Deflector on the roof as compensation for the damage on the roof. Instead, they placed a non-slip floor cover on the roof (two strips). I told them that was unable acceptable. Now the salesman tells me he will personally that care of this. I go back in a few days and I see a wind deflector. This was one ugly wind deflector from Pepboys.
Now I am at a point where I am going to sue the dealer in small claims court for the proper repair of the vehicle or the option would be for the dealer to take the vehicle back. Is this even an option that the dealer will consider taking the vehicle back?