My valve cover gasket on my Cobalt has been seeping for some time now. Not a dripping leak but enough to make the exhaust manifold get some oil on it and smell. I decided to repair it and ordered a Apex gasket from RockAuto. 15 dollars and good to go. Picture of the item looked correct. Once it arrived me and a friend tore it done to replace the gasket. Turns out it was the wrong gasket from Rock Auto. Part number was correct but the gasket looked nothing like the picture. I had to run to AutoZone and pay 33 dollars for the Felpro gasket.
All is good and the Felpro is sealing great. I did the store credit request online from RockAuto. No problem and explained to them the issue I had. About 3 hours later I get the store credit number for the cost of the part plus shipping. No request from them to return the incorrect gasket. I was impressed with the customer service from RockAuto.
No big deal for me just happy the car is fixed. I wanted to share my experience with RockAuto and their customer service.
All is good and the Felpro is sealing great. I did the store credit request online from RockAuto. No problem and explained to them the issue I had. About 3 hours later I get the store credit number for the cost of the part plus shipping. No request from them to return the incorrect gasket. I was impressed with the customer service from RockAuto.
No big deal for me just happy the car is fixed. I wanted to share my experience with RockAuto and their customer service.