Tearolator Victims

[Gasbuggy]

Maybe some of you have, but I would contact Purolator. At the very least you will get a check or a generous coupon you can put towards a Purolator Synthetic filter.

https://www.purolator.com/en/resources-and-support/help/contact-us.page

Technical Support:
1-800-459-5599

 

[ZeeOSix]

Purolator has been contacted by quite a few members here when this all stated happening spring/summer of 2014. Purolators response was minimal (some feedback was given by a few members), then just crickets from Purolator.

They know all about it ... if they don't then they shouldn't be making oil filters.

 

[dishdude]

Victims? Really? Just what damages did these "victims" suffer?

 

[MrQuackers]

 

[sopususer]

The contact info provided above is for Purolator the shipping company, not the filtration company.

The link to the Purolator filtration (Mann-Hummel) Co is in the link below:

Purolator: Contact Us

 

[demarpaint]

I wonder how much inquires/complaints will rise, if any now that the link is up?

 

[AirgunSavant]

I haven't used their filters since the eighties.
That said the Fram ultra is so well made I see no reason to even consider buying from them. No use in chasing a bad product.
Companies fix issues usually when their sales dry up.

But then again Fram was there before them.
To each his own.

 

[tig1]

Originally Posted By: dishdude
Victims? Really? Just what damages did these "victims" suffer?


That's what I was wondering.

 

[Garak]

"Victims" is a stretch. The real victims are those who went to Purolator customer service expecting anything useful or informative.

 

[53' Stude]

I'd say victims are Purolator "classic" and ProMotive and others I've posted. Just my thoughts

 

[Bud]

The term Victim is very much over used in this day and age.

 

[HerrStig]

Originally Posted By: dishdude
Victims? Really? Just what damages did these "victims" suffer?
+1 I have yet to hear about any engine damage of the kind the Fram did to Minimopar's engine.

 

[aircooled]

Don't buy the cheapest filters.......spend a few bucks more for premium filters.
My cars are worth it.

 

[cptbarkey]

Originally Posted By: HerrStig
Originally Posted By: dishdude
Victims? Really? Just what damages did these "victims" suffer?
+1 I have yet to hear about any engine damage of the kind the Fram did to Minimopar's engine.

 

[Bamaro]

They wont do anything because that would require that they admit that it is a problem which they still haven't done.

 

[sir1900]

Originally Posted By: sopususer
The contact info provided above is for Purolator the shipping company, not the filtration company.


LOL

 

[goodtimes]

Why? Very soon a whole new product line will be for sale. All the old stuff swept under the rug, victims and all.

 

[Stelth]

Originally Posted By: dishdude
Victims? Really? Just what damages did these "victims" suffer?


Quite probably none, however, there is the chance of increased wear if any abrasives or hard particles made it through the tears. If the oil is clean, a small amount bypassing the filter media probably doesn't hurt anything. If you never have a fire, a broken extinguisher will be fine.

If the service life of an engine is cut by a few thousand (or a few tens of thousands) of miles by dirty oil, who would know?

 

[slacktide_bitog]

Nice rick roll, wrong Purolator.

Tearolator's website www.pureoil.com

 

[KCJeep]

It seems apparent on top of their silence and denial strategy, they are simply going to roll out "new" filters to make it all go away.

The new filters may be fine, even good, but their approach to the whole debacle was horrible IMO and I have no plans to do any more business with them as a result.

Shame on Purolator.