Originally Posted By: Ethan1
I can't take CR seriously because they use complaints about infotainment systems to calculate the car's reliability. OK, if the center stack shorts out, fine. But every person who complains about problems with voice recognition should not factor in the same as a transmission that grenades.
Also, how are they claiming to rate the reliability of new models?!
+1 their ranking of complaints makes no sense.
Apparently if Car A has 10 infotainment issues (such as buttons in a bad spot) and Car B has 8 engine failures, they will still consider Car A to be the more unreliable choice because it has a greater number of "issues".
I can't take CR seriously because they use complaints about infotainment systems to calculate the car's reliability. OK, if the center stack shorts out, fine. But every person who complains about problems with voice recognition should not factor in the same as a transmission that grenades.
Also, how are they claiming to rate the reliability of new models?!
+1 their ranking of complaints makes no sense.
Apparently if Car A has 10 infotainment issues (such as buttons in a bad spot) and Car B has 8 engine failures, they will still consider Car A to be the more unreliable choice because it has a greater number of "issues".