Originally Posted By: chiefsfan1
Originally Posted By: ZeeOSix
Originally Posted By: chiefsfan1
The form was really easy to fill out. After submitting it I received confirmation that it was on the list and a new one will be shipped in about 20 business days with instructions on returning the defective unit.
What's it going to cost to ship the old one back, or is Kidde paying for return shipping?
I don't know yet. I presume when I get the new one, the old one will be returned in the box the new came in with shipping label.
That's what I would assume. Take the new one out of the box, put the old one in the box, and ship back with a prepaid shipping label. Seems like a waste, but I'm sure they need to make sure they're disposed of properly and they don't want people keeping the potentially defective ones around.
I have two that are recalled.
Originally Posted By: ZeeOSix
Originally Posted By: chiefsfan1
The form was really easy to fill out. After submitting it I received confirmation that it was on the list and a new one will be shipped in about 20 business days with instructions on returning the defective unit.
What's it going to cost to ship the old one back, or is Kidde paying for return shipping?
I don't know yet. I presume when I get the new one, the old one will be returned in the box the new came in with shipping label.
That's what I would assume. Take the new one out of the box, put the old one in the box, and ship back with a prepaid shipping label. Seems like a waste, but I'm sure they need to make sure they're disposed of properly and they don't want people keeping the potentially defective ones around.
I have two that are recalled.