Purolator is watching

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Originally Posted By: DuckRyder
I don't really care. At one time I might have, but Jay is here from Fram and answers questions in spite of the abuse he takes so I'll support Fram when I am not buying OE filters.

There was a guy here that had an engineering background that was working with Puro after a filter failure (IIRC) but I haven't seen a post from him in a while.

Perhaps they do monitor, but i've seen no evidence that they do anything about what they see.



Yes, Jay takes abuse from supposed respected members on this board who troll for any of his posts and attack everything he says. They are basically trolls in disguise.

If Tearolator wants to come on here, admit their issues and their plan to fix it, ok. Otherwise they are wasting their time.

I also agree to the poster who said they ignore and block when you bring up and issue on their FB page. Real loser company.
 
Originally Posted By: Bluestream
True. but many members dont change there own oil either. They are just members.

Absolutely, but many pay attention to what's going onto their vehicles and choose shops based upon what products they use.

Dyusik: Same for me - an oil filter cut and paste is what first guided me here to lurking long before I ever joined the site. We may be a bunch of OCD nutjobs, but no one is going to find a site with more filter cut and pastes and UOAs and oil nitpicking than here. There certainly are varied opinions here, but at least they're generally well informed, with rubbish like "Pennzoil causes waxy buildup" and "Fram has cardboard endcaps" at a bare minimum.

I have always been a fan of Purolator products. I've used a lot of Motorcraft filters. On my personal vehicles, I've probably used more Motorcraft than all others combined, with the taxis being another matter, using mostly Wix. I also really liked the Bosch Premium, and before my online supplier went nuts on pricing, was hard to beat. What's not to like with high efficiency, silicone ADBV, and a price under $5, at least until QC went downhill? Purolator branded stuff is a bit hard to find here, of course, but it's not pleasant to see any major segment of the market having such issues. It doesn't do anyone any favours.
 
Originally Posted By: Nate1979
Yes, Jay takes abuse from supposed respected members on this board who troll for any of his posts and attack everything he says. They are basically trolls in disguise.

I definitely respect him for that. Obviously, any company out there can be subject to legitimate criticism and trolling. In some cases, it's hard to identify which is which, and I suppose that's why some companies simply don't respond much to anything when it comes to negative feedback. The internet amplifies things, and I'm sure their email box gets filled with things we couldn't imagine.
 
In case anyone knows, did Wal-Mart drop Purolator entirely because Fram made them such a sweet offer, or were return rates and liability claims on Purolator filters a factor? The loss of that much business should've been a big wake-up call for Purolator.

Before their quality declined, I used a lot of Purolator (and Purolator-made Kmart) oil filters. I usually ran them several times the distance now typically recommended for basic filters, dissected maybe half of them, and never found a single serious defect. They used to be a good value, especially when on sale for $1 or so.
 
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Originally Posted By: ChevyBadger
Does this mean they actually do something about it or just they watch and ignore? They probably figure we're 1% of the oil filter buying community, and don't care because they haven't done a thing about it in how many years?


Certainly Not 1.0%
Not .1%
More like .01%
 
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Maybe some of the parts chains should monitor this site too, and see that Purolator filters as part of an oil change special might be cutting into sales. I've passed on a lot of oil change specials [which looked good until I saw the filter choice] because Purolator filters were part of the deal. No thanks. I'm sure I'm not the only person passing up on oil change specials because of the filter choices. Some of them allow for an upgrade to a Mobil 1 filter, if the price was right I'd jump in. Unfortunately most allow for an upgrade to a better Purolator filter, no thanks again.
 
Originally Posted By: ZeeOSix
Originally Posted By: ejes
wedontcareaboutquality@mann-hummel.com.
FIFY
grin.gif

OR

solecannalizerPurolatorUSsince2013@mann-hummel.com

cluelessQCPuroUSunder@mann-hummel.com

PurolatorQCwhatisthat@mann-hummel.com

whatmeworryQCPurolator@mann-hummel.com

and so on....
 
Originally Posted By: 69GTX
The other car blogs and utube videos I keep running across still speak very highly of Puro's and not so nicely of orange can Frams.

I used to be a Fram basher - but after seeing Honda and Subaru use Fram for aftermarket service filters and the fact my parent's cars haven't blown up with an OCOD/Tough Guard, I'll use a Fram (or Wix, until M+H screws them up) if I can't get OEM.

It's funny how Mann's original products(MicroTop/EvoTop for European cars, supposedly Toyota cartridge ones are made in Germany as well) are still great, but Puro has tanked.
 
We may be 1% here, but I sure do spread the word to my friends. If everyone does that, Purolator will feel it.
 
Originally Posted By: Sayjac
Originally Posted By: ZeeOSix
Originally Posted By: ejes
wedontcareaboutquality@mann-hummel.com.
FIFY
grin.gif

OR

solecannalizerPurolatorUSsince2013@mann-hummel.com

cluelessQCPuroUSunder@mann-hummel.com

PurolatorQCwhatisthat@mann-hummel.com

whatmeworryQCPurolator@mann-hummel.com

and so on....


lol.gif
... good ones Sayjac
 
Originally Posted By: CR94
In case anyone knows, did Wal-Mart drop Purolator entirely because Fram made them such a sweet offer, or were return rates and liability claims on Purolator filters a factor? The loss of that much business should've been a big wake-up call for Purolator.

I can't speak for the American experience, but in Canada, when Purolator briefly took over from Fram in our Walmarts, it was chaos all around, and few were happy. Walmart had stock, but none of my Canadian online suppliers had any Bosch Premiums left. Walmart was charging more than my traditional suppliers. Walmart Canada's filter sales took a nosedive, too.
 
Watching what? Me purchasing and using another manufacturer's filter because they are too inept or too arrogant to correct the smallest issue with their POS filters? I never really used Purolator (except for Motorcraft--which I had no idea at the time was made by Purolator) until joining BITOG and reading about everyone's good experience with them. Soon after, the tears began to crop up and I experienced 3 tears with one. With so many other brands on the market, I did not hesitate to switch brands and have not looked at Purolator since and never will.
 
Originally Posted By: 2015_PSD
Watching what? Me purchasing and using another manufacturer's filter because they are too inept or too arrogant to correct the smallest issue with their POS filters? I never really used Purolator (except for Motorcraft--which I had no idea at the time was made by Purolator) until joining BITOG and reading about everyone's good experience with them. Soon after, the tears began to crop up and I experienced 3 tears with one. With so many other brands on the market, I did not hesitate to switch brands and have not looked at Purolator since and never will.


What Motorcraft number did you experience three tears with?
If you don't recall the numbers, then list the vehicle, year and model?
 
Originally Posted By: Triple_Se7en
Originally Posted By: 2015_PSD
Watching what? Me purchasing and using another manufacturer's filter because they are too inept or too arrogant to correct the smallest issue with their POS filters? I never really used Purolator (except for Motorcraft--which I had no idea at the time was made by Purolator) until joining BITOG and reading about everyone's good experience with them. Soon after, the tears began to crop up and I experienced 3 tears with one. With so many other brands on the market, I did not hesitate to switch brands and have not looked at Purolator since and never will.
What Motorcraft number did you experience three tears with? If you don't recall the numbers, then list the vehicle, year and model?
Not a MC, it was a Purolator. If somehow my post was confusing that was not the intent. I never used Purolator (except for MC filters) until joining BITOG and I switched to Purolator One filters based upon everyone's experience. Soon after the switch, the tearing starting appearing in Purolator oil filters and here is my experience:

PL10241 with 3 Tears
 
It sounds like the problem is still not fixed, after all these years.
Should I take my 4 boxes of PureOnes and trash them?
 
I've got a Puro L14610 (red can) on my car with about 5K, gonna be swapping it out with a Denso 150-2004 soon. Looking forward to opening it up and seeing if mine transitioned to a Tearolator.
 
Originally Posted By: veryHeavy
It sounds like the problem is still not fixed, after all these years.
Should I take my 4 boxes of PureOnes and trash them?


Recycle new filters, or give them to Purple Heart or Goodwill.
 
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