Originally Posted By: tig1
Originally Posted By: SirTanon
Originally Posted By: Jooksing
Originally Posted By: SirTanon
In all honesty, going to the local Walmart store manager, asst. manager, etc.. is likely never going to get you anywhere when it comes to this kind of thing. You need to either:
1 - Contact corporate about the issue, explain the rampant issues of people returning oil jugs with who-knows-what in them that just get put up on the store shelves without any verification of contents, and then go into detail regarding the impact upon customers, as well as the damages that it has caused to you and your vehicle. Advise them that, since they are selling the product, it is their responsibility to insure what they are selling is what they are delivering, as well as the consequences of their failure to do so.
2 - Contact a lawyer, and have THEM chase down Walmart.
3 - Do option #1, via email, and CC your lawyer and/or your state's Attorney General.
If it were me, I'd start with option 1, and if that didn't result in a solution that I felt was fair, I'd move on to option 3.
Thanks for the advice all. I do not want to get stuck on who is at fault WM or XOM. I understand my chances are slim against both. XOM states a warranty, WM does not. Since I filled paperwork with both I will see if either will pan out. Lawyers will cost me $300-2000 upfront. That's more than I am willing to do right now. I want to give you guys technical updates but it seems like of you wants me to stop. You make me for someone crying for attention. You guy are long time members and I am not so perhaps I do not know the etiquette here and I am sorry for that.
Side note. HF large pipe cutter is 1/2 in too small for my filter.
You're missing the point. We're not telling you to stop, we're advising you that XOM cannot be held responsible for this because that wasn't Mobil oil in that jug. It may have been a Mobil 1 EP jug, but someone else, at some point, put something else IN the jug. The UOA clearly shows that it is completely different from Mobil 1 EP chemically.
What has happened here, most likely, is that someone, at some point got ahold of the jug, put something in there (my money is on used fryer oil) and then returned it to Walmart, who then put it on the shelf without ever once verifying the contents. At that point WALMART assumed responsibility for the contents. Thus, if you wish to be made right, you need to go after Walmart, NOT XOM.
Now, I suppose, since you have already begun the process with XOM, it won't hurt to give it a little time to see what comes of it, but I warn you not to wait too long or else your window may close.
Don't confuse him with the facts his mind is made up.
Too funny. Pointing the obvious out, from many members, and it still has not sunk in. The guy seems very thorough, knows how to document things, just can't see whats in front of him. Its like the guy whos wife is servicing the whole neighborhood, but yet he's the only one who doesnt know, or doesnt want to believe it.
Yes, XOM offers a warranty, if it's their oil. THAT WAS NOT MOBIL 1 OIL THOUGH.
This thread has become painful.